03 Sep 2014 • 1 review • 0 follower
Stopped by to have an early dinner the other day and was pleased to see they had ghormeh sabzi, one of my favourites, which I ordered with a beer and a glass of tap water.
The meal arrived (the ghormeh sabzi IS delicious, really) as did the beer, but no water. I asked for it again and the waitress said she couldn't give me a glass of tap water. I asked for the manager who was totally unsympathetic, bordering on rude and refused to yield despite a lengthy, surreal discussion (They'll give me complementary bread and cheese but no water?!).
I insisted on a glass of tap water (vs the $7 bottle) and he charged me $2 for it! After paying $54 for a single entree and a beer(!) he charges me extra for the tap water!
Besides the extra expense of bottled water, there's the obvious feeling of being ripped off if there are no alternatives, not to mention that bottled water is regarded as a totally unnecessary environmental waste, especially here in Singapore.
Totally spoiled what was otherwise a delicious, but expensive meal. Very, very disappointing. I will not be going back until they change that customer-hostile policy. (Sounds like they don't care anyway, judging by the other comments below!). You have been warned.