The service at Sin Swee Kee is gettig from bad to worse. My whole family has been visiting Sin Swee Kee for a few years now, but I've realised that their service has be deteriorating. Not only were the waitresses merely dropping plates of food on our table, they even gave us the cold shoulder even though they've made eye contact with us.
What really put us off and made us angry was that no one came to apologise and take the blame. When we request to see the manager, the manager remained hidden in the room and anyone with the slightest authority went scurrying away, right in our faces. Horrible service attitude, and even worse characters. Not worth the visit, do not visit.
We dropped by Sin Swee Kee one day to try its famous chicken rice. That was after a round of contemplating whether to enter the slightly more crowded Swee Kee a few stores down.
For $6.50, we got a plate of rice, xiao bai cai, roasted chicken and home made barley. I didn't see what's so fantastic about this stall. The chicken rice was normal (not dry), the vegetables were mixed with some oyster sauce and the barley was home-made. Chilli was quite spicy though.
For the set, you could choose between chicken breast or the back part of the chicken. Add an additional dollar if you want the chicken drumstick. It's obviously better than some stores which sell super dry chicken but I think it doesn't deserve its hype. One thing good about this place is that they give quite a lot of chicken.
I think the price is okay for the set but really, I think there are better stores out there.
I was drawn by the signboard, Swee Kee, one may have thought that it's somewhat related to the Bukit Merah original Swee Kee chicken rice, but soon realised that the establishment since 2001, is not related to the original.
The serving is however reasonable, the rice lacked the aroma but is moist and could still satisfy the average patron. The chicken is average as much as I would like it to have been more tasty to exhibit some level of standard.
The decor is nice, ambience is good too, cozy place for friends, co-workers to have over lunch, the environment is cooling and clean. Service is prompt however, I would have like them to focus on the chicken rice itself rather than the marketing of ads boasting of its star-studded patrons.
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