23 Nov 2014 • 1 review • 0 follower
To be fair to this restaurant, their food is generally good. However, I am surprised to see how arrogant their staff can be. There was one time where I politely signalled a waiter over to place my order, he just looked at me and walked away. For a moment, i thought he did not notice me, so I tried calling him again after a while.
Then he reluctantly walked over my table and spoke in a rude tone "what is it?". When i mentioned i want to place my order, he began to show attitude by saying that "we only have murtabak left ok, now faster tell me what you want". After i placed my order, he literally ran away before i could even tell him what drinks i wanted. I was really stunned to see how lazy, arrogant and rude the waiter was.
I felt that perhaps he was having a bad day, but I was wrong. During my second visit, when i was ready to place my order, i tried calling out to another guy (with ear studs), he simply told me to "wait". I waited for more than 10 minutes and then i saw him chatting away with his collegues in one corner. That was the final straw and I decided to leave the restaurant without ordering anything.
On that note, i will surely not recommend Zam Zam even though their food is good. Its pointless for a restaurant to have great culinary skills when the staff there simply wants to draw salaries without working properly. I have patronised other not so famous restaurants who serve equally good food but with decent service.