26 Dec 2014 • 4 reviews • 0 follower
Reserved for 24 Dec buffet dinner, requested for window pool view as I booked early, restuarant staff Shirleen called to confirm with me that they have arranged for indoor table beside window, pool is just outside the window. Also received email for that.
On the day, I was given a table in the middle of the restuarant beside a pillar, staff told me that window seats are all taken, what happened to the confirmation phone call!!!?? Even if they are unable to arrange as promised, can just let guest know through email, very bad impression to give a lousy excuse. What if the booking is on behalf of my boss or client..
Fortunately, the table given is near to buffet table, good for lazy folks like me and my hubby, the table by window is further. Overall, clearing plates is prompt, food so so and restuarant not impresive, nothing special.