Caleb Yang •
01 Sep 2013 • 2 reviews • 0 follower
I was just there with my friends today at the Siglap branch. We waited for half an hour to 45 minutes. Then we asked where our orders were. One of the waitresses looked at it and nonchalantly did not care that the order had gone missing before sending a waitress to come tell us and say sorry.
It did not occur to them to actually check if we had ordered when we were sitting there for so long.
No form of satisfactory compensation was proposed beyond asking us to wait for another 5 minutes.
If there was any saving grace, it was that one of the waitress brought out my missing stuff and apologized again.
However, such as an apology rings hollow to me. I have never been so pissed off in my whole life. I was hoping to enjoy a dessert and unwind after a long sunday from part time studying. I was expecting alot more for paying for 11 dollars worth in pancakes.
I felt like they had said sorry after they shat on my head, but didn't even bother to clean it up or do anything about it