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Sugisawa Japanese Restaurant

AsianJapanese
Sugisawa located on Robertson Quay is a Japanese restaurant, serving affordable bento sets and fresh sushi.

Daily: 11:30 - 15:00

Daily: 18:00 - 22:00

+65 62350212
$25 based on 29 submissions
Dinner (16 votes), Lunch (13 votes), After Work (9 votes)
PURPLE

good value meal

Decided to pop by for dinner on a Friday night. Didn't do any reservations but was lucky as we got a table within 10 minutes.

Opted for beef yakiniku bento set. Waiting time for this was about 13 minutes. Bento set was served with rice and miso soup. Had some sashimi to share as well.

Friend had the beef paper hotpot. It's without rice. The soup was clear, light and sweet. Tasty. Ingredients were pretty simple, with some vege and thin beef slices.

For more pictures, you may wish to click on this link.

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 29 votes
Food/Drink
Value
Ambience
Service
sashimi
02 Mar 2014 • 237 reviews • 10 followers

good value meal

Decided to pop by for dinner on a Friday night. Didn't do any reservations but was lucky as we got a table within 10 minutes.

Opted for beef yakiniku bento set. Waiting time for this was about 13 minutes. Bento set was served with rice and miso soup. Had some sashimi to share as well.

Friend had the beef paper hotpot. It's without rice. The soup was clear, light and sweet. Tasty. Ingredients were pretty simple, with some vege and thin beef slices.

For more pictures, you may wish to click on this link.
Kaki Fry
15 Jul 2013 • 1911 reviews • 258 followers

Casual Japanese Dining

Decided to pay a visit to Sugisawa Japanese Restaurant recently as I wanted to take a post relaxing stroll by the river. As it was rather crowded, I got relegated to the outside seatings, which came out fine given that it was a rather cool night that evening.

I started with the Kaki Fri ($10), five plump oysters that were deep fried.

I then tried the Unagi Bento ($25), consisiting of two slices of salmon and tuna sashimi, a boiled tiger prawn which had sweet meat, miso soup, rice and two slabs of unagi. Good enough to fill up a hungry diner.

I also tried the tempura from the Tempura Udon ($14) and liked that fresh oil was used to fry the prawn.

I also tried the sushi from the Sushi Bento A ($24), which had salmon, squid, tuna, flying fish roe, chicken egg, yellow tail and freshwater eel.

Overall, I felt that the bentos are quite fairly priced, given the casual dining environment. If you are looking for a simple meal to fill you up, this would be an ideal place for you.

dinner
14 Apr 2012 • 237 reviews • 10 followers

bento dinner

Visited on a Friday evening, without reservation. Was there at 730pm and there were many empty tables inside and outside of the restaurant. Was told to sit outside as the indoor dining was 'full'.

Ordered a bottle of Asahi (@$8++), and for food we had the Sakana Teriyaki Bento (cod fish) and a saba shioyaki.

The cod fish was of a good size, plump, moist and melt in your mouth kind. The bento also consist of a small mound of mashed potato salad, a slice of konyaku, a medium sized cooked prawn, some vinegared item and few slices of salmon (2) and tuna sashimi (3). My friend commented that the cooked prawn was very fresh.

The saba shioyaki looked nicer than it tasted.

For more pictures, you may wish to visit here.

25 Mar 2012 • 4 reviews • 0 follower

Good Bento, Not So Good Service

As I work in the vicinity, Sugisawa is one of my more frequented joints for business lunches and/or dinners.

To me, one would come to this place for their bento box sets, which are decently portioned and are also decently priced as well.

Whatever your choice of bento might be, Sugisawa's bento will not disappoint. From the katsus to the unagi, from tempura to saba, the food quality doesn't vary too much, even when the kitchen is packed with orders on a busy weekend evening.

Having said that however, what irks me the most is really down to the service level. While I admit Sugisawa is a small establishment, the service is a bit of a hit-and-miss affair for me. Oftentimes, especially when I'm seated outside, I find it impossible to get the attention of the service staff.

And when I'm seated on the inside? A number of times for dinners, I've been quite rudely chased out by the elderly lady staff, who is looking to turn the tables around faster rather than allowing me to enjoy my time in the restaurant. On one occasion, the elderly lady said to me and my business associate, "Can I clear the table now, I want give you the bill?". It was really a rude shock for me as I was in the middle of a discussion with my business associate, and while I understand where they are coming from, it must be noted that I'm not the only person there who is trying to talk business over a meal.

All in all, good food, not so good service.

11 Sep 2011 • 1 review • 0 follower

Bad and Rude Service

Because of the bad and rude attitude of the old lady receptionist/waitress/cashier, whatever she is, I will not return to this restaurant. When asked questions about the food (where is it from? anything special today? would you recommend this?) she often is dismissive and "can't be bothered" or at best is quick and short with her reply. She makes (non-Japanese) customers feel unwelcome. I (used to be) a regular customer and the first time I experienced her bad attitude I assumed she was having a bad day, but she has repeated the same general rude service since then. This is a shame, because the food normally is good quality and well prepared.

Other reviewers also have commented on her rude service that unfortunately gets worse if the restaurant either is busy or if there are large groups of drinking Japanese customers (even when the restaurant has plenty of space). Although the old lady is not Japanese, it seems that she and/or the owner prefer Japanese customers and do not value business from others.

There are other excellent Japanese restaurants in the Robertson Quay area that give friendly, welcoming service to everyone and deserve our business. Do not reward Sugisawa.