Went there for late lunch on a weekday. The waiter squeezed 3 of us into this tiny stuffy corner table where it was essentially a table for 2. Seeing that there was less than 30% occupancy, and there were many bigger and better ventilated tables, we asked to have a table change. The waiter refused, saying that other tables are reserved for groups of 4 or larger- unless we have a baby pram. And also said they were expecting larger crowds soon. At 4pm?! Fine- if they say so.

Asked another waiter if we were to get empty plates from the buffet spread, she said yes. At the buffet spread, could not find any empty plates. Asked another waiter and she said "The plates are at your table." The waiters have no idea where the plates are?

We had to ask for our cups of tasteless green tea to be refilled several times (paid like 80cents per cup but tastes like plain water). The MANAGER, filled our hot green tea with iced green tea, didn't realise until we told him, and even after he knew, #1 He did not apologise. #2, He just shrugged his shoulders, muttered a soft "uh.." then walked off.

Upon payment, we produced a Marina Square dining voucher. The cashier had a good stare at it for 5 minutes before acknowledging the voucher. Seriously?

I would not even bother mentioning the food as our moods were completely ruined by the appalling service. And for the record, there were still more than 60% of empty tables by the time we settled the bill.

Will never return. I will not pay for 10% service charge for such poor service.

Customer service was bad , the first waitress did not even seem keen to serve me and my girlfriend when we asked her politely for our drinks. She just walked away like nothing happened. The food here is so limited. No varieties for the meat, just go into seoul garden or the steamboat restaurants in bugis and you can get different flavors of chicken, beef and pork. The same goes for the ice cream they had there, only one flavor. When i finally decided that i wanted to have some dessert i was greeted by an filthy bowl of ice cream that was not cleared by the waiter/waitress. This gave me a bad impression of their service. The only thing i liked about this store is their design on the walls, at least it kept me company when i waited for roughly 20 min for 2 d*** cups of lemon tea.

Was a decent place before till they became too complacent. Extremely bad customer service which they clearly know themselves. First time being charged $20 wastage for 1 plate of unfresh meat that wasn't touched. Definitely, not going back again.