Daily: 12:00 - 00:30
Where better to experience the Christmas ambience better in Singapore this year, if not IndoChine @ Supertree Grove? We took the elevator all the way up to level 16 (rooftop level) and were immediately greeted with the cool touch of breezes and magnificent views overlooking seas and the Marina Bay Sands areas. We could hear the carolers in the background, and service here was impeccable. We reached around 6.45am where the skies were slowly darkening, and we watched the moon forming over the gentle seas. The views were more and more becoming as the night drew deeper.
We started with Hand-pounded Papaya Salad (SGD$18.00), made up of green papaya hand-pounded with dried shrimps, Asian spices, greens and Laotian dressing. We also spotted peanuts, carrot strips and tomatoes in the mix. The salad was refreshing, tangy and zesty all at once, making it very delicious and appetite whetting. The nuts added crunch to the salad.
We then had the Crispy Lychee with Kurobuta Pork Loin and Bacon (SGD$24.00) - crispy lychee wrapped with kurobuta pork loin and apple-smoked bacon; served dressed with mayonnaise and ebikko. These dainty items were served on spoons; we loved the luscious, crispy exterior that paved the way to the tender pork within. The lychee aroma was rather distinctive, perfect for us both lychee lovers.
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Six of us came here for dinner and drinks and were left utterly disappointed in every way. As soon as you walk in to get the elevator you're greeted by a hideous display rack of random ceramic dishes and scuffed black walls like this was the bleakest bargain basement kitchen store in existence. I suppose the ambiance was hidden beneath the crushed hopes of the people that have been here before us.
The restaurant itself is run down, tacky and cheaply decorated. The only redeeming factor was the rooftop bar where you can enjoy an unobstructed view of the skyline, but unfortunately that's when things got nasty.
We ordered a flaming Lamborghini for our friend and Firdaus, the manager on duty, couldn't get it to light up properly because of the wind. We asked him to try again and, according to him, it took four shots to get it to work. No word from him that we could have done it inside the restaurant to avoid the wind, or even a polite warning that this drink would end up costing $91 with the extra shots. When we asked him about the insane bill he immediately got aggressive and spat out, "you want me to call the police?" How is this man even in the service industry with that kind of attitude? We'd already spent nearly $700 at the restaurant anyway so we were totally prepared to get ripped off some more, but we weren't ready to get rudely shouted at on top of everything else. This is honestly one of the worst places I have ever been to in Singapore. Please avoid.
We were at Indochine at close to 6 pm for dinner and realized we were the only ones around... the food is above average esp the hotplate kurobuta but a little too salty (or maybe its due to the MSG that caused us to feel really thirsty now). We left at 7ish 8 and realized the restaurant is not full unlike the last time when we dined there.. they have many areas that they can improve on to attract and retain customers...
1. Hygiene was questionable as the table runner and table mats were dirty with crumbs and stains.. The restrooms were dirtier than the public restrooms at Gardens by the Bay. Our public restroom attendants are amazing!
2. Service by the crew was passable though the waitress could serve us drinks faster and be a little more attentive
3. Horrible service rendered by the manager: we ordered many dishes (12 orders in total) so we only placed orders for 2 bowls of rice... they scooped the rice for us from a rice serving bowl so we didnt know that we will be charged for 3 bowls of rice instead of 2. We did not ask for refills and in fact I accepted only a small portion of rice when the waitress served me, The extra bowl costs $4, only 1% of our bill but it gave me a surprise and I merely asked the waiter to check the bill. The manager Paul came over and told us that they should charge us 5 bowls of rice instead since there were 5 of us so charging us 3 is already lenient of them. He added that if we want the rice in small bowls we have to specify. He took my husband's credit card before I can react and charged us the bill. When I recovered from his brash response I asked him if he thinks it is okay to charge customers what they did not order, he replied no. Any honest person will know that its wrong yet he knowingly treats customers that way... time to improve on customer service.