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Swatow Seafood Restaurant

2.6

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55 reviews

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AsianChineseSeafoodTeochew
Address: #02-602, 181 Toa Payoh Lorong 4, 310181
Located at Toa Payoh Lorong 4, Swatow Seafood Restaurant specialises in Seafood and Teochew Cuisine.

Daily: 11:00 - 15:00

Daily: 18:00 - 22:00

+65 63631717
$27 based on 77 submissions
Vibrant/Noisy (14 votes), Children/Family (12 votes), Dinner (11 votes)

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4

good service

I was here on 10 March 2015 for lunch . No crowd . Ordered alacarte . Prompt service . However the fish maw soup was rather salty . Other than that good place to have weekday lunch .

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Latest Community Reviews:
• 30 Jul 2015 • 1 review • 0 follower

horrible business practice with lukewarm and bad food

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A friend wanted to try "teochew" style dim sum.  
 There were empty tables on weekend after lunch hours. Maybe it was bad timing.
 1) Asked for menu; given a paper order chit that states the dimsum and price. Allowed us take a glance on it. Snatched back when we wanted to take away. "If we give you the menu, you will pick the cheapest dishes". Ah? So we were supposed to look at the cart without knowing the whole repertoire? And did we looked cheap?
 
 2) Dim sum was lukewarm. Good dim sum doesn't taste good lukewarm. Bad dim sum, lukewarm.... did not worth the space in stomach, the calorie, the cholesterol, the strength to chew...
 
 3) The fried dim sum (Char siew sou, egg tart).... Crust... probably aired for far too long. The fillings... arguably, maybe better than Kopitiam standard.
 
 Excuses or reasons...
 1) Maybe it was bad timing. However, any honorable restaurant would keep up the standard as long as they are open for business; I am sure they did not charge an off peak price. If it's the timing issue, they should close it down for the day after the peak hours. Never ever let the standard drop as long as it's open.
 
 2) Maybe that's how teochew dim sum is and requires some acquired taste. I am glad that I did not go there with some guests. That's the first time I feel embarrassed as a paying customer - it's a strange feeling. I know they are doing pretty good business but I kept thinking that the old ladies working there deserve better.
 
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• 10 May 2015 • 2 reviews • 0 follower

Lousy management!

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Visit morning (10.05.2014),reached around 8.30am. Realised only 02 serving waitress managing more than 20-30 tables. ( management never expect crowd on a Sunday - mother's day?)
 The food serving was very slow,customer had to move near to serving station to make order. Some started to crowd at serving station and grab whatever food going to be push out.
 Staff started to lose control and serve whatever they can. Those waited to be serve from the pushcarts can't get any food at all.
 My family decided to leave the place with disappointment. The staff was asked to remove their 10% service charge due to their poor service & she duly comply.
 To the supervisor / manager - fail to plan,plan to fail!
 This is going to be my last trip there!
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• 10 Mar 2015 • 1 review • 0 follower

good service

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I was here on 10 March 2015 for lunch . No crowd . Ordered alacarte . Prompt service . However the fish maw soup was rather salty . Other than that good place to have weekday lunch .
Overall
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Value
Ambience
Service

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