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(Closed) Swensen's (United Square)

2.3

Eatability rating

11 reviews

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AmericanFusionHalalWestern
Swensen's has developed over the years to become a restaurant chain offering not only ice cream, but fun and friendly casual-dining with a wide selection of hearty food, desserts, beverages, ice cream cakes and takeaway novelties.

Mon - Fri: 10:30 - 22:30

Sat, Sun &: 08:00 - 22:30

+65 63567382
$15 based on 11 submissions
Dinner (5 votes), Lunch (5 votes), Children/Family (4 votes)
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Review of Swenson's at United Square

Recently, I went to the Swenson's at United Square for lunch. The service was rather poor, as it took some time before someone came to take our orders. However, the food was pretty good. I had ordered Fish and Chips, and the portion served was generous, as well as tasty. In addition, the ice-cream was also served in large scoops. Moreover, there was a promotion in which we could get soup, a drink and a single scoop of ice-cream for an extra $5 top-up on a main course, which was a rather good and affordable deal

Overall, the food and atmosphere was good, and I would not mind returning for another meal.

The HGW community like this place for...

  • Cookies and Cream Ice Cream with Marshmallow Fudge1 vote
  • ice cream!~1 vote
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Latest Community Reviews:
21 Dec 2012 • 579 reviews • 20 followers

Stick to the ice-cream section of the menu and ditch the savouries

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See http://thehungrybunnie.blogspot.sg/2012/12/swensens-united-square.html for the full review

The ice-cream sundaes are still good, but the food pales in comparison with the main attraction of this old-school American-styled diner.

The Meatballs in Pepper Sauce ($8.90) was the only passable dish of lunch, even if it was a bit generic. Meatballs were chunkily textured and the pepper gravy was smooth and spicy but the potato mash was reminscent of the instant powdered mix variety.

Prawn & Fruit Salad ($11.90) with lettuce, prawns, raisins and a mango yoghurt dressing - the prawns tasted a little too crunchy and alkaline

Fish & Chips ($14.80): so sub-par. According to the menu, Swensen's supposedly sells 1 plate of this every minute in Singapore. I can't see how this could be true. The fish was dry and tasteless, the tartar sauce thin and watery, and the coleslaw tepid

Sirloin Steak ($21.20): the steak was dry and required a bit of chewing to get through
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24 Aug 2012 • 4 reviews • 25 followers

Not bad... if you don't mind the wait and noise.

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Where do I begin?

I feel sad and disappointed at the same time. Swensen's used to be one of my childhood favourite restaurants! Might be one of the few family restaurants then but hey, who could forget the 'Firehouse' days?

The first thing that greeted me was the long queue of families with screaming children outside the restaurant. Lucky for me, my sister went on ahead earlier and manage to get seats. I mean, long queue outside a restaurant on a Friday night is perfectly normal right? Funny thing is, the queue don't seem to be going away. Even when there are clearly enough seats for at least half of the queue out there. Poor things.

For the longest of time, every Swensen's outlet I have visited is always short of of manpower. Tonight, I visited this particular outlet because my sister's workplace is nearby. It did not fail me. 3 men to an entire floor? A little ambitious don't you think? Then again, what can they do right? Let's be nice.

What about my food? Yes, that's what my fiancée and I thought too when our courses didn't appear. My sister's and dad's Lamb Chops and Teriyaki Chicken Pasta arrived 30 minutes before our Mac 'N' Cheese and Chicken Mushroom Penne. Kitchen mismanagement perhaps? I am a very patient person, believe me. But this is just plain negligence.

I rated the service 2 points was because at least the staff was nice and smiling. But serving the ice cream when I just got my main course? What are they thinking? I wouldn't go into the deeper details of what happened but the other 8 points was lost because they were very VERY disorganized. Even with the barrage of requests from the other diners, there wasn't any sense of urgency and that just irks me a little (I guess it comes with my day-time job).

Unfortunately, what we ordered (as stated above in bold) were pretty average and the meal couldn't prove its worth to me. I would have settled for something else if I knew what United Square had to offer.

I like Swensen's. It never fails to bring back memories of the old days. But it seems that they have lost its edge after all these years. I sincerely hope they can, well, buck up.

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23 Oct 2011 • 1 review • 0 follower

Review of Swenson's at United Square

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Recently, I went to the Swenson's at United Square for lunch. The service was rather poor, as it took some time before someone came to take our orders. However, the food was pretty good. I had ordered Fish and Chips, and the portion served was generous, as well as tasty. In addition, the ice-cream was also served in large scoops. Moreover, there was a promotion in which we could get soup, a drink and a single scoop of ice-cream for an extra $5 top-up on a main course, which was a rather good and affordable deal

Overall, the food and atmosphere was good, and I would not mind returning for another meal.
Overall
Food/Drink
Value
Ambience
Service
30 Jul 2011 • 4 reviews • 0 follower

Stick to the ice cream Swensons

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I walked past Swensons in United Square now and then thinking it would be a good place to try with the kids for a birthday lunch. There are so many of them around ... how bad could it be?

So when Groupon had a 50% off deal it seemed like the perfect opportunity.

4 of us arrived on a Saturday lunchtime and handed over our coupons. We took a seat, ordered then waited ... and waited.... and waited. The place was seriously understaffed.

Finally the food arrived about 40mins after we ordered. The kids were going mad. I had chicken baked curry, my husband ordered some kind of burger, the kids had mini burgers with star and moon shaped fries.

Now I can eat pretty much anything. For cheap fried junk I'm a McD's regular. However this meal was sooooooo salty, so processed, so nasty.

The only good part was the shakes and ice cream sundaes which followed. It seems this is what Swensons does best ... and should stick with. Next time you would need to pay me to eat a meal here.

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08 Mar 2010 • 0 review • 0 follower

Nice and comfortable

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The outlet at United Square is of reasonable size which make it rather comfortable. Service and food is good too.
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Singapore Food Guides

What to Eat
Bingsu ice shavings, sweet rice cakes and toasts invade the cafes here. Not typically offered in traditional Korean meals, desserts are served only during special occasions as refreshments, but in Singapore, the tables are turned