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The Chop House

3.3

Eatability rating

34 reviews

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Steak and GrillsWestern
A newly developed concept of the Wooloomooloo Group, The Chop House, is now open at VivoCity. Wooloomooloo Group has served sizzling premium steaks and time-honored grill favorites since 2004. They have established two successful brands, Wooloomooloo Prime and Wooloomooloo Steakhouse, at prominent locations in Hong Kong and Singapore.

Mon - Thu: 13:00 - 23:00

Fri - Sat: 12:00 - 00:00

Eve of PH: 12:00 - 00:00

Sun & PH: 11:00 - 23:00

+65 63769262
$41 based on 36 submissions
After Work (12 votes), Alfresco/Outdoor Dining (8 votes), Birthdays (6 votes)
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4

great great

The food is good. But what's exceptionally great is the advice by the waiter about the various meat and wine which is hardly seen in Singapore.

The HGW community like this place for...

  • USDA Prime Rib7 votes
  • Beer4 votes
  • Berkshire Pork Chop4 votes
  • starter - QUESADILLAS (Chicken)4 votes
  • Blue Cheese Beef Burger3 votes
  • cocktails3 votes
  • lamb chops3 votes
  • Read more Must-try Dishes
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Latest Community Reviews:
14 Mar 2015 • 1 review • 0 follower

very disappointed

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Was told by the hostess to wait for 15-20min & she'll call when the table is ready. No calls came after 30min, so we headed back to the restaurant and she was there leading walk-in customers to their tables. When i asked her why walk-ins , she even shouted at me "dont expect me to turn away walk-in customers when there are available tables". Then in the first place, dont even bother to take reservations. Not recommended if u need quiet moments.. The music is so loud that the waiter got our orders wrong. Food quality is average & prices inflated
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  • Calamari is good
27 Feb 2015 • 23 reviews • 0 follower

great great

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The food is good. But what's exceptionally great is the advice by the waiter about the various meat and wine which is hardly seen in Singapore.
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16 Jan 2015 • 21 reviews • 0 follower

hearty food louder music

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The pork burger was a work of art, the party was everything I hoped for: grilled to a nice caramelized coating, neither dry nor with juice dripping. Could have been served with a salad side, given the premium price. The beef quesadilla was pleasantly flavorful without an overbearing salitness, just expected a thicker bite given the $19 price tag. Went back again for their lunch deal and happy to report that their set meal was tasteful and well put together. I will go back again for their sandwiches and beef burgers.
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02 Jan 2015 • 19 reviews • 1 follower

Re: 80% rating on HGW? Are you guys kidding me?

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I was having lunch with my colleagues earlier today and the topic of bad restaurants came up. Suffice to say, my experience of being "chopped" came up and we revisited this thread. Hey! We actually have a reply to our previous review - did we touch a sore spot here?

 (http://www.hungrygowhere.com/singapore/the-chop-house-telok-blangah-harbourfront/review/31c70200/)

 Thank you Chop House Management for your feeble attempt at a comeback. I feel equally compelled to grace your response with one of my own. Let us go through your points chronologically:
 
 1. On the topic of frozen meat - granted, we may not know for sure if your beef/chicken are deep frozen as our suspicions are garnered from our horrid experience in your restaurant last year. In that case, you will have to ask yourselves what have you done with your meats to give them such a despicable taste. Why didn't you address that point? It is your word against mine - simply stating your meats aren't frozen and leaving it as that isn't convincing to say the least.
 
 2. I do not need to have "experience working in a good restaurant" to know what good food is like - anyone who have dined extensively in reputable establishments can be a decent food critic. Your logic is ridiculous. Its like saying because you have never worked as a toilet cleaner before, you cannot tell if a toilet is dirty. Beef connoisseurs out there, you guys can be the judge - is the bite of a cut important?
 
 3. It is laughable for you to imply that we are "competitors of friends of the competition" when negative feedback is given. Businesses who actually care about customer engagement would look into the matter, like hey perhaps there is something wrong with that particular shipment of meats or something. Instead, you guys chose to block out the noise "Oh these guys must be our enemies!", pretty much killing your chances of improvement in the areas mentioned. Folks - this is the kind of customer service you are dealing with at Chop House. Thank you Chop House Management, for validating our comments made earlier. Whether or not we are competitors is besides the point; you guys had your chance to do some PR work and you blew it. (FYI we are just foodies - sorry to bust your conspiracy bubble - Chop House simply isn't that important to warrant corporate espionage.)
 
 4. Thank you for your suggestion in taking our business elsewhere - that said, your advice is superfluous as your poor food has already given a strong enough impetus for us to never dine at Chop House ever again.
 
 PS. Your HGW rating has fallen from 80+ to 75% in the time between my two comments here - so evidently, some people do agree with us. Maybe you should look into improving your food quality and service (I see alot of "slow service" reviews) instead of making weak rebuttals to negative comments. It reflects poorly on your professionalism.
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29 Dec 2014 • 1 review • 0 follower

Un-enjoyable anniversary lunch with wife

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Not so good experience on 22 Dec 2014

Decided to try out this place with my wife for our anniversary but seems its not our day.

Gotten a sit outdoors as there was an ongoing event indoors.
Female waitress sat us down and offered to pour us 2 glasses of cold water as it was pretty hot that day.
We look at the menu for about 5 minutes and nothing came.
We saw other waiters refilling water on other guest's cup though.
After placing our orders, i reminded another waiter that we have been waiting for our ice water.
My wife ordered a soft-shell crab club sandwich and i got a steak from the Xmas promotion (that comes with soup). On top of that, we got a sweet potato fries.
Another 5 minutes passed and still nothing for us while the same waiter refill the cups for other guests.
Finally i waved down another waiter (who looks like someone in-charge) and he poured us 2 glasses of ice water almost immediately.

Our foor arrived in about 15 - 20 minutes but there is still no sight of my soup.
I asked the waiter who took my order and he told me that it doesnt come with soup.
So i ask for the menu again and pointed to him that i ordered from the Xmas promotion card and not from the main menu itself.
When my soup finally came, the server told me that "it is specially for you" and that makes me dare not touch it.

My wife ask for chili and it took almost 10 minutes after 1 reminder.

When we are done, it took them about 5 minutes to print out our bills and the server told me that there is dessert on the house but i kindly decline him.

Maybe they were short-staff that day due to the event ?
But it wasnt that crowded as it was a weekday lunch so i guess it just wasnt our day to dine there and dont think we will go back again.

Food verdict:
Soft shell crab club sandwich was nice.
I find the sauce for my steak was a little too salty to my liking but the meat was still alright.
Sweet potato fries was so-so.
I aint no expert in western food but i think they have given me the wrong knife too for my steak (see photo).

Ambience:
Too hot to be sitted outdoors duing lunch time.
Probably evening time would be much better.

Attached are the pictures i took of the food we had.






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  • Nice hot afternoon. Drinks finally arrived after 10+ minutes and 2 reminders.

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