HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
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The Chop House

Steak and GrillsWestern
A newly developed concept of the Wooloomooloo Group, The Chop House, is now open at VivoCity. Wooloomooloo Group has served sizzling premium steaks and time-honored grill favorites since 2004. They have established two successful brands, Wooloomooloo Prime and Wooloomooloo Steakhouse, at prominent locations in Hong Kong and Singapore.

Mon - Thu: 13:00 - 23:00

Fri - Sat: 12:00 - 00:00

Eve of PH: 12:00 - 00:00

Sun & PH: 11:00 - 23:00

+65 63769262
$40 based on 34 submissions
After Work (12 votes), Alfresco/Outdoor Dining (8 votes), Birthdays (6 votes)
Weiling0

hearty food louder music

The pork burger was a work of art, the party was everything I hoped for: grilled to a nice caramelized coating, neither dry nor with juice dripping. Could have been served with a salad side, given the premium price. The beef quesadilla was pleasantly flavorful without an overbearing salitness, just expected a thicker bite given the $19 price tag. Went back again for their lunch deal and happy to report that their set meal was tasteful and well put together. I will go back again for their sandwiches and beef burgers.

The HGW community like this place for...

  • USDA Prime Rib7 votes
  • Beer4 votes
  • Berkshire Pork Chop4 votes
  • starter - QUESADILLAS (Chicken)4 votes
  • Blue Cheese Beef Burger3 votes
  • cocktails3 votes
  • lamb chops3 votes
Community submitted Favourites:
Overall
Based on 34 votes
Food/Drink
Value
Ambience
Service
16 Jan 2015 • 19 reviews • 0 follower

hearty food louder music

The pork burger was a work of art, the party was everything I hoped for: grilled to a nice caramelized coating, neither dry nor with juice dripping. Could have been served with a salad side, given the premium price. The beef quesadilla was pleasantly flavorful without an overbearing salitness, just expected a thicker bite given the $19 price tag. Went back again for their lunch deal and happy to report that their set meal was tasteful and well put together. I will go back again for their sandwiches and beef burgers.
02 Jan 2015 • 19 reviews • 1 follower

Re: 80% rating on HGW? Are you guys kidding me?

I was having lunch with my colleagues earlier today and the topic of bad restaurants came up. Suffice to say, my experience of being "chopped" came up and we revisited this thread. Hey! We actually have a reply to our previous review - did we touch a sore spot here?

 (http://www.hungrygowhere.com/singapore/the-chop-house-telok-blangah-harbourfront/review/31c70200/)

 Thank you Chop House Management for your feeble attempt at a comeback. I feel equally compelled to grace your response with one of my own. Let us go through your points chronologically:
 
 1. On the topic of frozen meat - granted, we may not know for sure if your beef/chicken are deep frozen as our suspicions are garnered from our horrid experience in your restaurant last year. In that case, you will have to ask yourselves what have you done with your meats to give them such a despicable taste. Why didn't you address that point? It is your word against mine - simply stating your meats aren't frozen and leaving it as that isn't convincing to say the least.
 
 2. I do not need to have "experience working in a good restaurant" to know what good food is like - anyone who have dined extensively in reputable establishments can be a decent food critic. Your logic is ridiculous. Its like saying because you have never worked as a toilet cleaner before, you cannot tell if a toilet is dirty. Beef connoisseurs out there, you guys can be the judge - is the bite of a cut important?
 
 3. It is laughable for you to imply that we are "competitors of friends of the competition" when negative feedback is given. Businesses who actually care about customer engagement would look into the matter, like hey perhaps there is something wrong with that particular shipment of meats or something. Instead, you guys chose to block out the noise "Oh these guys must be our enemies!", pretty much killing your chances of improvement in the areas mentioned. Folks - this is the kind of customer service you are dealing with at Chop House. Thank you Chop House Management, for validating our comments made earlier. Whether or not we are competitors is besides the point; you guys had your chance to do some PR work and you blew it. (FYI we are just foodies - sorry to bust your conspiracy bubble - Chop House simply isn't that important to warrant corporate espionage.)
 
 4. Thank you for your suggestion in taking our business elsewhere - that said, your advice is superfluous as your poor food has already given a strong enough impetus for us to never dine at Chop House ever again.
 
 PS. Your HGW rating has fallen from 80+ to 75% in the time between my two comments here - so evidently, some people do agree with us. Maybe you should look into improving your food quality and service (I see alot of "slow service" reviews) instead of making weak rebuttals to negative comments. It reflects poorly on your professionalism.
Nice hot afternoon. Drinks finally arrived after 10+ minutes and 2 reminders.
29 Dec 2014 • 1 review • 0 follower

Un-enjoyable anniversary lunch with wife

Not so good experience on 22 Dec 2014

Decided to try out this place with my wife for our anniversary but seems its not our day.

Gotten a sit outdoors as there was an ongoing event indoors.
Female waitress sat us down and offered to pour us 2 glasses of cold water as it was pretty hot that day.
We look at the menu for about 5 minutes and nothing came.
We saw other waiters refilling water on other guest's cup though.
After placing our orders, i reminded another waiter that we have been waiting for our ice water.
My wife ordered a soft-shell crab club sandwich and i got a steak from the Xmas promotion (that comes with soup). On top of that, we got a sweet potato fries.
Another 5 minutes passed and still nothing for us while the same waiter refill the cups for other guests.
Finally i waved down another waiter (who looks like someone in-charge) and he poured us 2 glasses of ice water almost immediately.

Our foor arrived in about 15 - 20 minutes but there is still no sight of my soup.
I asked the waiter who took my order and he told me that it doesnt come with soup.
So i ask for the menu again and pointed to him that i ordered from the Xmas promotion card and not from the main menu itself.
When my soup finally came, the server told me that "it is specially for you" and that makes me dare not touch it.

My wife ask for chili and it took almost 10 minutes after 1 reminder.

When we are done, it took them about 5 minutes to print out our bills and the server told me that there is dessert on the house but i kindly decline him.

Maybe they were short-staff that day due to the event ?
But it wasnt that crowded as it was a weekday lunch so i guess it just wasnt our day to dine there and dont think we will go back again.

Food verdict:
Soft shell crab club sandwich was nice.
I find the sauce for my steak was a little too salty to my liking but the meat was still alright.
Sweet potato fries was so-so.
I aint no expert in western food but i think they have given me the wrong knife too for my steak (see photo).

Ambience:
Too hot to be sitted outdoors duing lunch time.
Probably evening time would be much better.

Attached are the pictures i took of the food we had.






02 Nov 2014 • 87 reviews • 0 follower

Go for its set lunches

Berkshire Pork Chop, well-marinated in a Mongolian glaze of hoisin and black bean chilli sauce, tasted better than it looked. Succulent and tender, it was neither too dry nor tough but so sweet that I scrapped away the sauce on top. Served with sautéed red cabbage reminiscent of German sauerkraut and complimentary homemade condiments of beetroot chutney, chilli mustard and onion jam. Could neither rave about nor fault Mixed Seafood Grill – generous portion of grilled salmon and prawns, calamari stuffed with herbs and breadcrumbs, served with roasted tomatoes and zesty parsley salsa on hot cast iron. See full review and pictures at http://live2eatdottravel.blogspot.sg/2014/10/the-chop-house.html.

2-course set lunches, only available on weekdays, consist of an appetiser and a main course. And its menu changes every week. Crispy calamari, coated and fried ‘til crispy, lived up to its name and was the best appetiser of the three we ordered. The other two, Potato and Fennel Soup as well as Parma Ham and Plum Salad, were mediocre at best. As for main courses, Pan Fried Sea Bass was nothing to shout about unlike Australian grass fed beef Tenderloin and The Chop House Pork Burger. With a centre that was still of a pretty pink, the former was lovely whereas the latter hearty. Thick, juicy and tender homemade patty of minced pork with ginger, chilli and coriander which made it all the more delectable was sandwiched between fluffy soft bread. With applewood smoked bacon, pickled cucumber and of course, lettuce and tomato slices.
04 Oct 2014 • 19 reviews • 1 follower

80% rating on HGW? Are you guys kidding me?

Folks who voted up must not have had good steak before.

The beef (porterhouse steak) was definitely deep frozen meat. It was tasteless, the meat was tough, and not something you would expect from a bone-in steak. Understandbly, Oz/NZ steaks tend to be not as flavorful as US/EU ones, but this goes beyond our already low expectations. The juices from the steak were disgustingly rancid (especially the parts close to the bone).

Anyone who enjoys a good steak would agree that it should be at least of 250g (excluding bone weight) to retain its juices, prevent overcooking and to keep the meat moist. Meat lovers would also know how important the bite is - we love to sink our teeth into a thick slab of meat as opposed to something like a McDonald's beef patty. The Chop House steaks do not meet this basic requirement. We should have walked away when we saw the menu but decided to give it a shot based on the ratings here. To all of you who brought this up to 80% - THANKS MAN!

PS. The chicken was stale (probably deep frozen meat as well). Veg sides served were . Mash was the only edible thing on our plates.

Spent roughly 100 bucks on this. We have been chopped by the Chop House. Oh well, at least their name was apt.
The management of The Chop House responded to this review:
08 Oct 2014
Dear RT,

As you have decided to insult all the good people that have written positive reviews on HungryGoWhere for The Chop House, I felt compelled to post a reply.

Firstly, our steaks and chicken are not frozen. Your comment on the weight of what you envision a steak to be is also unfounded probably because you have no experience working in a good restaurant before. Regardless, ever so often we have competitors or friends of the competition that post a review on us. I therefore understand where you are coming from.

For your next dinner out, I strongly encourage you to dine somewhere else.

To all our loyal guests who have posted positive reviews on The Chop House, I thank you and ask that you not be perturbed by RT's inappropriate comments.

Regards,
The Chop House Management