02 Aug 2015 • 1 review • 0 follower
Prior visiting this place, I did read some reviews here and thought is the service really that bad? And I have got to agree I understood what everyone was talking about.
It may or may not be the same waitress as what everyone complains to be (seems like all the poor service came from a waitress), but mine was a chinese waitress with long brown hair working as a runner on 1st August lunch time. Usually when an order comes, the waitress/waiter will ask who ordered "Dish name". So this waitress came, and mumbled to herself and when I wanted to reconfirm the dish name, she just walked away with a pissed face and came back and slam the dish right in front of me, and while she turned she said in a loud voice "You don't even know the name of the dish you ordered". I'm sure she was making it a point for me to hear. Maybe instead, she should have known the name of the dish she was trying to serve.
Besides the point that it ruined our mood, everything else is good. The food was great. I felt that the beef tenderloin was cooked to the perfect medium rare that I have ordered. Another male waiter was good too. He was more attentive to everyone. When the waitress forgotten to bring sauces for us, he brought it to us immediately. Water was given to us right away and he had a smile on his face.
I've been to Wooloo Mooloo, and it's also how I got to know about this place and I would say Wooloo Mooloo service is top notch. Maybe they could send some people to coach these service crew.
Is the food nice? Yes, it was nice.
Will I go back? No, not now at least. Until the bad service issue is solved. I would even advice people not to go if they do not want the service to ruin their day. But if you want good food and don't really care about the service then this place is for you cause their food is really good.