Mon - Tue: 11:00 am - 01:00 am
Wed - Sat: 11:00 am - 02:00 am
The Vault is a total of 5,500-sq ft haven comprises of two distinct entities such as The Vault Kitchen and The Vault Lounge giving everyone the luxury of ample space and choices to dine and showcase art shows and host events for a group.
I have heard about The Vault Bistro at 23 Circular Road, Singapore 049379 (Tel: 6223 5001) and good reviews about it from different friends - whether one chooses to dine at the bistro on level one or chill in level two's high-ceiling lounge. Which is why when Katherine* suggested going there with Edison* and Zachery*, I was more than happy to agree. The Vault has an actual bronze steel-reinforced vault door from a bank vault that weighs a ton and a rather chic interior that boosts a hybrid wine cellar, bistro and relaxed concept- comfortable and yet stylish. Service was a little slow, but other than that, the comforting ambience was really rather satisfying. We started our meal with a bottle of red and ended the meal with a round of drinks up at the lounge upstairs. We had the Ribeye Steak, medium doneness, with grilled wedges and a delicious herb-butter to spread over the thick and tender steak. The steak was grilled to perfection and filled the mouth and teeth with pleasure as they work to chew on the juicy meat. The herb butter was rich and fragrant, and the wedges were almost-crispy on the outside and softly on the inside, the way I liked it. Next in line, we were served the Crabmeat Pasta in Tomato Sauce - another supremely done dish with springy pasta strands infused in a sweet-sour tomato sauce - not too wet, just enough to drench the noodles with a touch of goodness. The crab meat flakes were scattered throughout the pasta dish and tasted lovely in its sweet-sour-saline blend. Last but not least, the Fish Pie, also for sharing. We were a little disappointed that it was merely tender slices of fish baked with mashed potato under a layer of golden-crispy cheese. Nonetheless, it was palatable and the mashed potato contained tiny chunks of potatoes so for potato lovers, you would love this dish. For more detailed information and photos, do check out: http://thearcticstar.blogspot.sg/2014/01/dinner-at-vault-bistro.html
The service is ATROCIOUS! which is a pity, because the ambience is great and i'd consider coming here a lot more if they didn't have such crappy service. I went on a Saturday (March 2) afternoon at about 3 plus and the place was empty (including no staff in sight). After i walked in, a a guy walked in from outside, and while still speaking on his cellphone, handed me a menu. (which is when i figured out he worked there). I sort of asked if i could sit anyway, and while STILL on the phone, he sort of waved to the seats in the restaurant. I think its ridiculous that he still continued to talk on his cellphone when i was clearly a customer. After i sat down and decided what i wanted to drink, i tried a few times to get his attention but he was too busy washing glasses at the bar and chatting with other employees who walked in and out, to serve the one single customer the place had. The drink i had, Banker's Mule wasn't great. After i finished my drink, I decided that i wanted out of that place, so i asked him for the bill and instead of giving me an actual bill, he told me verbally what my drink cost and took my credit card in his hand. By this time, annoyed by the whole experience, i walked up to the cash till to speed up the process and hightailed it out of there! If you say you're open, you should really be ready to serve your customers. and considering that when i entered i was the sole person there, i don't think its too much to ask to get decent service! Get your act together, guys. You've been open long enough!
Opened just a few months back, The Vault has built a brand as a niche hang out for the hip where one can have a light dinner before heading for drinks at the club above.
Creating a place to be seen, expect bar food plus that would line the stomach for the night ahead. There is quite a food variety of both Asian and Western that is prepared in a proper kitchen. I started with the sambal squid. Cooked medium, it had a good level of bounciness and spice.
I also tried the white clams with wine sauce, another starter that would go well with some wine. Finally for my main course, I had the crabmeat pasta. Tomato based, it is done Singaporean style with boiled spaghetti.
Finally, it is a bar, so make sure you pair your food with some of the good wine and drinks. For cocktail lovers, do try their own concoctions such as the Banker's Mule, consisting of a blend of vodka, pineapple and lime juice, and ginger beer. It feels light, but it will hit you after awhile.
Once you are all filled up, you would be ready to party. Just take a leap upstairs and it opens up into a trendy night club ideal for having a late night drink with good friends. Do make a booking for the weekend as it can be quite crowded.
Went with 4 friends on a Saturday night for drinks and lights food. Their website wasn't up, so we arrived at 7pm, only to be told it doesn't open to 8pm. Fine, we came back then and were shown upstairs.
Seated at a booth, drinks came reasonably quickly, although afterwards trying to get their attention - even though they are wandering around but deliberately it seemed not looking at the guests to see if they wanted anything - was sometimes difficult.
Bar food was good, fries, satay etc ...
The sour part was that it got very busy later on and a waitress came up and told us that this table was "reserved" and we needed to leave the booth. Right then. So busy by this stage, so no chance of getting another seat, let alone a booth. But it was clear that it was not at all reserved - this was a flat out lie - 2 people came and took the booth but they had bought some bottles of spirits, so clearly we were kicked out to make room for higher paying patrons. Not classy, and in fact, downright bad service, as we had been buying drinks and food all night. The waitress was not at all apologetic - and in fact in their rush to herd us off like cattle - cleared the glass of wine of my friend that was still nearly 1/2 full. She had to be asked, and then stalked, to get it replaced, and even that took a long time.
A for ambience, B for food and drinks, FAIL for basic manners.