Address

8 Raffles Avenue
#01-02/04 Esplanade Mall

Tel: +65 6333 1965

Opening hours

Sun–Thu
12.30am – 10.30pm
Fri–Sat
1pm – 11.30pm
7
Singapore Service Star
Ambience/Setting
7.7
Food & Beverage
7.5
Value
5.9
Service
7.8

Based on 22 reviews

Would you return to this place?
    Definitely 59%     Probably 14%
    Not Sure 9%     Probably not 14%
    Definitely not 5%
Based on 22 reviews

Specialities

No reviewer input yet.

Featured Reviews

from 22 reviews
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  1. Shu Yen

    First reviewed by  Shu Yen

    "There is good food outside town too"
  1. How to impress with those "just-a-coffee" dates

    Feb 14, 2007
    Think about those tea parties little girls play made elaborate with real china tea sets and real, exquisite food. Put everything in a Victorian interior along with exclusive service and you get The V Tea Room.

    Yes, I think this is pretty much a girl thing to be at The V Tea Room and it is just plain Victorian indulgence here.

    The food here is in a league of its own and you can tell that there is a certain level of difficulty to prepare them, like their melt cakes which have a liquid chocolate center which will ooze out when you break it open.
    If you ordered tea, the waitress would set up a little table to put your pot of tea, so that it would not stand in your way on the table.

    The takeaway items from here also deserve a special mention, like their Orchard AppleCran Lite Cookies, that are surprisingly taste light yet buttery. But a small can of this will set you back nearly $30.

    Of course this level of service and quality comes at a price.
    Be prepared to fork out around $50 for just cakes and drinks for 2.
    Must Tries

    their cakes

    I also recommend this place for

    Type of meal:Hi Tea
    Occasion:Romance/First Dates, Fine Dining, Girls Night Out, After Work, Chillout
    Atmosphere:Quiet/Peaceful

      6.6
      Ambience
      5
      Food & Bev.
      7.4
      Value
      6
      Service
      8
      Spent about
      S$25 / pax
      Would You Return?
      Probably
      Helpful Review?

      3
    • Nice but Expensive Place - recommended only for special occasions

      Jun 11, 2008
      Was at Esplanade with parents and daughter and decided to drop in on this oft-praised tea place. Was impressed with personalised and great service as well as the decor. Was even more "impressed" by the prices for the cakes and cookies! My mum shocked me when she ordered the D24 cake without looking at the prices - thought it was quite daring of her even if it was moi footing the bill! I bit my tongue in a bid to swallow any warning in the presence of the service staff and gave a brave smile as I confirmed the order for the cake.

      At $22 a slice, it better be from Mao Shang Wang at least! When I told my mum the price later, she wanted to withdraw the order, but I waved her protests away as I was also interested to try out this $22 durian cake. Besides, how many times can you afford to act so generous with your parents esp. since Father's day was around the corner? Unfortunately (or fortunately pocket-wise)they came back to say they've sold out the durian cake. After tutting abit to show my "displeasure" at not being able to demonstrate my filial piety, I declined to order any other cakes.

      Instead we had 2 liquer coffees (a Bailey's and an Amaretto) and 1 hot chocolate (made from Italian chocolate). The highlight, to me was the hot chocolate which was on par with that you can get at 2am dessert albeit more value-for-money as it was at least double the amount for about the same price. The 2 coffee liquers were alright and not overly expensive.

      Had a great time trying out all the cookies though and my personal favourite was the Laksa one. Bought my mum the hae bee hiam one as she loved it. She said it can be a Father's day gift although she was the one wanted it...go figure! Of course my dad leveraging on the many years of marital experience, wisely did not protest.

      All in all, definitely a place to bring your loved ones but not for kids as the idiom "bull in a china store" comes to mind where young ones are concerned. Oh yes, for every $50 spent with Visa at Esplanade, you get to redeem a $10 voucher at the Esplanade Shop opp. of Hagen Daz.

      Bon apetit!
      Must Tries

      Hot Chocolate, Laksa cookies

      I also recommend this place for

      Type of meal:Hi Tea
      Occasion:Romance/First Dates, Girls Night Out
      Atmosphere:Quiet/Peaceful

        8.2
        Ambience
        9.2
        Food & Bev.
        7.5
        Value
        7
        Service
        9
        Spent about
        S$25 / pax
        Would You Return?
        Probably
        Helpful Review?

        0
      • Not worth your pennies

        Nov 22, 2008
        Been there recently after hearing much and reading reviews on it. Yet it was such a disappointment. My friend and I ordered a cup of Queen's breakfast tea and a Liquor Cake - a Bailey's. It was such a let down. Firstly, the cake was just a normal butter cake soaked in coffee, topped with cream and poured over with a tiny whiny bit of Bailey's. I think it is really overpriced for the standard of cake, tastes pretty normal. Perhaps we were too picky due to our occupation.

        However, the most disastrous part was when the staff was serving us our utensils. She gave us a small plate and topped it up with one miserable piece of cookie for us to try. How bad can things get when there's 2 of us and yet only one piece of cookie was placed.

        So in conclusion... despite the good ambience and the friendliness of the staff, it is still not worth that much... =/
          4.4
          Ambience
          6.8
          Food & Bev.
          4.6
          Value
          2
          Service
          4
          Spent about
          S$19 / pax
          Would You Return?
          Definitely Not
          Helpful Review?

          4
        1. better go to famous amos

          Mar 14, 2010

          This place has an interesting ambience - baroque they claim to be. But I wouldn't recommend it if you're going for the cookies. We ordered the cookie plate with 'fruits and cream' which sounded nice, but scored more negative points than positive points in my opinion:

          1) Cookies were bland. I didn't think you could take out milk and eggs from the manufacture of cookies - now i know you can't. Theres no point eating this stuff, if you want to go on a diet just stick with cheaper fresh fruits. Otherwise indulge in (honestly!) better tasting famous amos

          2) They gave 4 flavours of cookies, two of which were inedible as the flavour of the ingredient was overwhelming. Both of these cookies tasted like extreme skittles (lemon and lime flavour) - pretty gross. Give me butterscoth and pecan any day over this stuff

          3) Dish was nicely presented but fruits were not nice. The fruits mainly consisted of strawberries which were sour - not that you can easily find fresh strawberries in Singapore, but anyway maybe they should have put some different fruits instead.

          4) Tacked on some weird silver leaf onto the fruits. This is not gold leaf, i'm guessing it is supposed to be silver leaf but it was too much and icky. Certainly underscored the theme of style over substance

          5) This for $20 - which is too much. Don't ask about the tea - the most expensive cup of tea i've seen worldwide at $15

          Unless you're into baroque, I would honestly spend the $20 on a bag of famous amos and movie ticket. In fact the total cost of the latter comes to $15, so you actually save $5 as well. For those of you who claim to be on a diet, forget this and just stick a healthy plate of fruits

           

          I also recommend this place for

          Occasion:Girls Night Out

            3
            Ambience
            8
            Food & Bev.
            2
            Value
            1
            Service
            7
            Would You Return?
            Probably Not
            Helpful Review?

            0
            1. combat wombat said on 15 Mar 2010 10:39

              I agree. Cookies are bland, some of them are just plain weird.
          • Disappointment

            Mar 4, 2010

            I went to cookie museum recently before cny and was disappointed that they had turned into a typical cafe. I used to visit their shop and enjoyed great service, now they are all philippino.

            Just this afternoon, I was shopping at ngee ann city and was surprised to see cookie museum as while I pay for my vegetables. The promoter standing by thier counter was forcing a smile, standing listlessly. I wandered if the old batch of ladies had left.

            With the intention to satisfy my cookie craves, I walked over and had a look. I bought my usual favourite. No doubts their cookies are the best in Singapore! There is no eggs, no milk. Where to find healthy cookie so tasty?

            The cookies are still the best but service is really a disappointment. Lastly, most important, all promoters should not have exotic breath that kills.

             

              4
              Ambience
              10
              Food & Bev.
              9
              Value
              6
              Service
              3
              Would You Return?
              Not Sure
              Helpful Review?

              0
            • "No EGGS. NO MILK" Madeleine Rose Floral Cookies from Cookie Museum, I SIMPLY LOVE!

              Feb 20, 2010
              I love the pink rose used in Madeleine Rose Floral cookies. When I opened it, the aroma of the rose already stole my heart. Next, the little rose petal in the cookies makes it looks so beautiful and elegant. And the taste, the texture is just wonderful and yet it can be done without eggs, milks, preservative and low in sugar. That explain vegetarian food can be delicious too and definitely not boring, what required here is skill and good secret recipe.

              I got this tin of cookies from my sister. Whenever, she tasted something real delectable and she would want to share with me but she has a little problem - her sister is a Vegetarian and she wasn't that sure those foods are suitable for vegetarian or not. So, most of the time, it is not food stuff that she get for me but other things. 

              When she saw the word - "No EGGS. NO MILK" on the tin, she immediately bought it for me. In real fact, vegetarian diet isn't something hard to create, I guess. With some minor changes, most of the food can be made suitable for vegetarian and non-vegetarian who want to eat less eggs or allergic to egg or milk or ... !  

              So, definitely will go to this place if it is vegetarian friendly. Is this VEGAN too? Guess, have to check that out if you are a VEGAN.
              Must Tries

              Madeleine Rose Floral cookies

              2 Review Photos
              •   Madeleine Rose Floral cookies
              9
              Ambience
              na
              Food & Bev.
              9
              Value
              na
              Service
              na
              Would You Return?
              Definitely
              Helpful Review?

              0
            • Outpricing themselves

              Feb 18, 2010
              I would consider myself one of their regulars since the start. I used to buy a few tins of their yummy cookies every couple of months. Their flavours are creative and memorable. I recall their prices going from the tens, to the twenties and then thirties. Then I took a break for a year.

              Today I went back intending to pick up my usual handful only to find that they had upped the price to S$45 a tin. Gods. Suddenly the taste of their cookies doesn't feel so inspiring any longer. Maybe it is because over the past two years, the market has become more expressive cookie-wise and I've tasted far soulful cookies priced at humbler dollars.

              I bought one tin for sentimental reasons. "A Kiss is Forever". Rose petals and pineapple cookie. They taste like they are worth S$25 max.
                5
                Ambience
                7
                Food & Bev.
                na
                Value
                3
                Service
                8
                Spent about
                S$45 / pax
                Would You Return?
                Not Sure
                Helpful Review?

                1
              • let them eat cake

                Jan 19, 2010
                i take the bailey's liquor cake 9 out of every 10 times. i've seen grown men go ga-ga over this. it's amazing. the rest of the menu is not bad at all, but i don't know why the cake just does it for me.

                service is excellent and consistent. i'm pretty damn proud we have a place of this standard in singapore that i truly believe can stand its own internationally.

                they could do with more seats and a larger enclosed/private seating area.

                and i still balk at the prices though (even for that darn cake).
                Must Tries

                liquor cake

                I also recommend this place for

                Occasion:Romance/First Dates
                Atmosphere:Quiet/Peaceful

                  8
                  Ambience
                  7
                  Food & Bev.
                  8
                  Value
                  5
                  Service
                  9
                  Spent about
                  S$40 / pax
                  Would You Return?
                  Definitely
                  Helpful Review?

                  0
                • Not worth the price

                  Jan 18, 2010

                  I went to the Cookie Museum last Thursday evening, intending to buy about 50 tins of cookies for some friends who are coming over to Singapore. I have bought the cookies from here before and I remember them fondly.

                  This time, however, I was disappointed. They have increased the price of the cookies to $45 per tin and they do not have discounts even if I buy 50 tins! The lady serving me actually said that some corporate companies buy 500 worth of cookies and they do not bother to give discounts.

                  The service also seems very lacklustre compared to the previous times I have been there. There was nobody around having tea or food that day yet I had to stand for 5 min before anyone came along to help.

                  All in all, I walked away disappointed. I have also told friends about it as we are considering to buy new yr cookies for gifts/ presents but looks like we should spend our money elsewhere. I will not be bringing my friends here for tea either.

                    3
                    Ambience
                    7
                    Food & Bev.
                    5
                    Value
                    3
                    Service
                    3
                    Would You Return?
                    Probably Not
                    Helpful Review?

                    1
                  • Tea with friends

                    Dec 6, 2009
                    The Cookie Museum boasts of its wonderful variety of cookies and has a good selection of tea.

                    What struck me was that the staff clearly knew their cookies well, despite the variety of the cookies. Recommendations are reliable.

                    You are able to have a sampling of a smaller version of the cookies before deciding what you want. The staff are very helpful in making your selection.

                    Some cookies, especially the local flavored ones, are a delight to try.

                    Having had tea on an occasion (between 2-4 pm), the environment was a little noisy unless you get a seat in the interior. The arrangement of the seats appear more organised for tea for two than in large group.

                    I had to raise my voice a little for my date to hear me. It would probably be a wonderful place to destress or rest from after a hard day of shopping.
                    I also recommend this place for

                    Type of meal:Hi Tea
                    Occasion:Chillout
                    Atmosphere:Vibrant/Noisy, People Watching

                      7
                      Ambience
                      6
                      Food & Bev.
                      7
                      Value
                      5
                      Service
                      7
                      Spent about
                      S$25 / pax
                      Would You Return?
                      Probably
                      Helpful Review?

                      0
                    • luxurious cafe, wonderful service

                      Dec 1, 2009
                      Everytime I drop by The Esplanade (which is very often, nowadays), I stop by The Cookie Museum to ogle at the grand interiors and the gorgeous, feminine packaging of their products. I simply love the luxurious, baroque furnishings, it makes me feel like I'm in a miniature French Castle. Anyway, The Cookie Museum is a small cafe and sits only a few. Seats are plush, high backed, regal looking armchairs covered in burgundy tapestry fabric. Ornate gold framed mirrors and antique looking paintings and ornaments adorn the walls. The overall feeling I get just by looking at the cafe alone is that this is one very exclusive, atas place where tai tais gather after watching some performance in their exclusive seats at The Esplanade. I normally shun such high class places because the sheer atas-ness of it makes me feel very uncomfortable. I am afterall, a simple commoner who can't afford to fork out $19++ for a tiny cake. So that changed when my thick skinned friend brought me down to sample their cookies. I told her I'd feel bad but she insisted that the staff were very nice. She was right. I would expect such a place to have snobby sales assistants but I was proved wrong. I have been down to their cafe to sample their bite sized cookies on a few occasions and each time, I was given impeccable service. The kind SAs always allow us to try the various different flavours and they don't pressurize us to buy anything. Even when we leave empty handed, their sincere smile never falters. In fact, they thank us for dropping by and encourage us lowly plebians to come back again. They answer all our queries professionally, but in a warm and friendly manner. I am throughly impressed with their service. It is a total opposite from Aerin's. (Check out my review)

                      Anyway, to the cookies. I'm a huge fan of the more exotic, Singaporean-inspired flavours. I especially love the laksa flavoured ones, they taste exactly like real laksa, those you could get at the coffee shops. It's almost freaky how a cookie, which is meant to be sweet, could taste so much like real authentic, savoury laksa, but it is in a good way. Remember, in Charlie and the Chocolate Factory, there is some gum that Willy Wonka invented to taste exactly like a meal, the one where some bubble gum freak ate then swelled up into a blueberry? The savory cookies here are like that, they taste so much like the real thing. In fact, when I tried the hae bee hiam cookies, I didn't buy a tin despite liking the taste, I thought I might as well eat REAL hae bee hiam since they taste 99% identical and real hae bee hiam is cheap while this cafe's version costs $40 per 500g. The BBQ Enoki is a must try too. It's cheesy with this smoked taste, very delicious. The nasi lemak cookies tastes like the ikan bilis and nuts from real nasi lemak and there's the aroma of real nasi lemak too! The only savory flavour I didn't enjoy as much was their chicken rice flavour, it tasted more like garlic bread but I was told by the SAs that chicken rice cookies comes with some chilli dipping sauce. OMG! How disturbing is that? Haha. I thought it would be great if they introduced more local specialities like chilli crabs or bak kwa flavoured cookies to their range.

                      I've also sampled the non savory flavours. I don't remember the names but they are mostly fruity flavoured. The fruity taste is strong, yet not overpowering. They are those delicate type of cookies, not the addictive types you would polish up within a day. These dainty cookies are the sort of cookies you would nibble on while having tea in a porcelain tea cup for a lazy afternoon with your girlfriends at home. I think most ladies would like these. They taste very "light" and "refreshing". I personally prefer the more intense savoury ones though.

                      The cookies are packaged in a round metal tin. It's very presentable and would be great as a gift or treat to yourself. Tourists may find these ideal as souveniers for friends back in their home country too. It's a much chic-er and presentable gift than those rolls of durian cake, chicken essence or greasy bak kwa.

                      I do wish, however, that the cookies came in smaller servings. 500g of a single flavour, is a little too much! And it hurts my wallet too. Prices range from $40-$45 for a 500g tin. It would be great if the cookies came in smaller servings of maybe 200g, so that I could buy more flavours. Also, the sample sized cookies seem to taste better than the retail full sized ones. Maybe it's because it's smaller and thinner, making the flavours more intense? While, I do think the prices are on the steep side, I have not found another cookie in Singapore that offers such interesting cookies with legendary service to match. I enjoy Famous Amos cookies but I would buy The Cookie Museum's cookies as an occasional treat.

                      Take note that while the cookies can last up to six months, it would be better to transfer the cookies into an air tight container once opened, to preserve the "freshness".

                      I will definitely be back to buy other flavours.
                      I also recommend this place for

                      Type of meal:Hi Tea
                      Occasion:Romance/First Dates, Boys Night Out, Girls Night Out
                      Atmosphere:Quiet/Peaceful

                      4 Review Photos
                      8
                      Ambience
                      10
                      Food & Bev.
                      8
                      Value
                      10
                      Service
                      10
                      Spent about
                      S$40 / pax
                      Would You Return?
                      Definitely
                      Helpful Review?

                      0
                    • Lost in another world

                      Sep 20, 2009
                      Being at The Cookie Museum, I felt like I was teleported back to the Victorian era, where I was half expecting to see ladies decked in lavish ball gowns, looking all poised and dignified, sipping tea daintily. The entire place oozes opulence and luxuriousness.

                      You can find the most amazing and weirdest of cookie flavours there. We sampled the normal but delicious ones like rum and raisin and chocolate with orange to the really outrageous and out-of-this-world ones like nasi lemak, chicken rice and laksa! It really felt like we were tasting Willy Wonka's creations! Another of my fav was the unlikely pairing of papaya with white almonds. Who would ever have thought that both of them can blend together so perfectly?

                      Sipping tea from its dainty and exquisite porcelain cup is an art itself. I had the white tea, which was soothing and fragrant.

                      The Cookie Museum offers regal treatment with the friendliest staff, who takes pride in introducing their company's wide array of cookies and explaining the interesting flavour behind each one. Its not exactly economical but its an experience to savour and promises mouthfuls of pleasant surprises.

                      For more photos, pls refer to http://wildrocketing.blogspot.com/2009/09/cookie-museum.html
                      Must Tries

                      Cookies - Chocolate with Orange, Rum & Raisin, Nasi Lemak, Papaya & White Almonds

                      I also recommend this place for

                      Type of meal:Hi Tea
                      Atmosphere:Quiet/Peaceful

                      3 Review Photos
                      8
                      Ambience
                      8.8
                      Food & Bev.
                      8
                      Value
                      5.9
                      Service
                      9.2
                      Would You Return?
                      Definitely
                      Helpful Review?

                      1
                    • Uncomfortable

                      Apr 27, 2009
                      This place makes me feel so uncomfortable it is unreal. I don't have any idea of what they are aiming to do with the settings.

                      The biscuits and tea are quite nice though. In fact, they probably have one of the widest selections of tea I've seen in Singapore. The biscuits I tried had a biscotti type of texture which is not to hard, not to soft, not too crumbly. Just right.

                      Aspiring members of the Brontė society may jolly well enjoy their afternoon tea and scones here whilst engaging in entertaining conversation about their estranged relatives who are currently exploring the Orients in search of rare artifacts.
                        5.1
                        Ambience
                        1
                        Food & Bev.
                        7.4
                        Value
                        5
                        Service
                        7
                        Would You Return?
                        Probably Not
                        Helpful Review?

                        3
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