25 Oct 2014 • 2 reviews • 0 follower
During my short visit, I tried at least 4 different cakes. Shelved nicely on pretty trays, they looked really yummy & tantalizing. Flavours we tried included the red velvet, cream cheese filling cake, blueberry, chocolate & the apple cider.
Cakes in general were really dense, dry and too sweet. It doesn't help to know that you are paying $7.50-$8.50 per slice of rock sugar lookalike thing. To allow us to swallow the cakes that were dry like the desert, we had earl grey tea (iced) that was basically colored water.
Had a very "FABULOUS" experience for my first visit to this cafe. Basically, it's a cafe with a range cakes to choose from and a little exhibit room to spice up the artistic feel of the overall ambience. It was a special day for us, as we were heading there to witness a happy occasion, a marriage proposal so to speak, happening right outside their premises.
When we were there, all we had was really bad attitude & service towards customers.
Worthy of mention would be that really unfortunate looking guy in a white sports hoodie and Bermudas.
Seriously, if you're unhappy to serve customers, then DON'T apply for such a job. As potential paying customers, we don't deserve such lousy and ridiculous attitude.
Firstly, our pre-agreed arrangement was to book the whole cafe from 9pm onwards. When we got there, this arrangement was not supported by the staff, especially for the unfortunate looking boy. With a crowd of 30, unfortunate looking boy offered us only 2 tables, accommodating less than 8 people. (Seriously? As the cafe was really empty, with only 2 other couples having their coffee fix, it was surprising that only 2 tables were offered to us.)
With such a ridiculous arrangement, we decided to do a walk-in, in order to get seated legitimately at the remaining empty tables. As we questioned unfortunate looking boy for the nonsensical arrangement of seating beforehand, he mentioned defensively that they were expecting a late night crowd, and thus, were unable to release the tables to us. GOSH. We are walk-in customers too btw, and very late as well (10pm plus). Our first reaction to his justification of hostile behavior & actions towards us >>>>>>Oh, so you were expecting a late crowd? C'mon, the place was so empty that it could host another group of us. That was really a retarded and non-legitimate reply given by unfortunate-looking a******.
This is not the way to do business dude. Don't you receive customer service training?
We walked in as official paying customers. Thanks for the lousy shitass attitude that killed our appetite.
HR managers, please do not rehire this guy.