HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
Search the site
61%100%23 votes

The Highlander Bar & Restaurant

BeerEuropeanMediterraneanMoroccanWesternWine
Book Now

Highlander is committed to providing a uniquely bona fide Scottish experience - from the traditional antler chandeliers and contemporary stills of Scotland adorning the interior to the lovely Scottish music and the tartan kilts worn by all its waitstaff

 

RICH. RUSTIC. ROBUST

 

The robust aroma of Slow Braised Lamb Shank in Scottish Ale, BBQ Pork Ribs, the addictive Grilled Cod, the classic Sticky Toffee Pudding and more, all housed only in our dinner menu.

Sun - Thu: 17:00 - 02:00

Fri - Sat: 17:00 - 03:00

Eve of PH: 17:00 - 03:00

$49 based on 23 submissions
After Work (8 votes), Live Band (8 votes), People Watching (7 votes)
ben dover

excellent band

I'd heard good things about the resident band at Highlander, so went there on a Friday night with a few friends. The band had already started when we got there and the place was really jumping. The lead singer was an attractive lady with a wonderfully husky singing voice. She belted out New York State of Mind, and I have to say, it was one of the best covers I've ever heard.

We ordered quite few drinks and stayed for both their sets.

The atmosphere was excellent and, for a busy place, the service was surprisingly fast, efficient and friendly. Of course, the razor short mini-kilts on the female servers was also an added bonus! :)

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 23 votes
Food/Drink
Value
Ambience
Service
28 Nov 2012 • 2 reviews • 0 follower

Bad Service

The staff has a terrible attitude and the management really needs to look into that. Accusing patrons of wrongdoings instead of an apology is not done. 

I'm sure they've had some bad experiences in the past, but that does not give them the right to point fingers at everyone. Being in the service insdutry myself, the general rule is that the customer is always right. We weren't unruly and displayed no behaviour that justified their wrath and rude behaviour. 

Guess I'm not the only one unhappy with their service. Wish I'd read all the review up here before we decided to give this one a try. Never again though... my first and last time here.
08 Oct 2011 • 1 review • 0 follower

Maybe you shouldnt close the bill too soon

Great band. But that's about all.

If you are looking for a place to have a great time, chilling with friends, soaking up the music, this is NOT the place. Probably because they are situated in an area where rent is high, you cannot blame them for using pressure tactics to chase you the moment you stop ordering.

Yep, that's exactly what they do. The moment you stop ordering, your are dropped not-so-subtle hints to get the heck out.

You, the customer is merely a cash purse where they try to milk the maximum out of you before you get pissed (either angry or drunk) and leave. Diners' experience is not their priority (the band really is good tho, but alas, their service staff and probably management instructed orders smashes any good left in this establishment)

Here's my experience in points as brief as possible.

1. Reservation was not taken properly

I made a reservation about 3 hours before and upon arriving, i do not have a table reserved. Nevertheless, they throw together 2 unoccupied tables to get us started. No biggie, just a little careless i guess.

2. Water is never refilled automatically

3. You are allowed to bring in your own cakes, take a picture, do the cutting, but you are not allowed to eat it

4. Incessant queries for further orders followed by hints to get out

We started our orders with beer all round, main courses each and starters to share. Service was slow and there was a huge time lapse between order, starters, and main course.

As we were celebrating a birthday, we decided to get some shooters and 2 desserts after finding out about point 3 above. Right after the shooters and desserts arrived, we were asked if we wanted more drinks and I said, "later", upon which, I was asked immediately if i want to close the bill, which i obliged. Not a big prob too. We'll just have new orders of beer in a separate bill later.

4.1. Placing a "reserved" sign on the table that you are still occupying.

So when the band started playing we ordered more beers which we closed the new tab immediately for convenience. We were then asked if we could split our 2 tables (to give up one table i presume), which cheesed me off. Ours was a party of 5, and one table is way too small. So I simply told the waiter that we will leave after this set. Now as if that wasnt enough, they placed a "reserved" sign on our table while we were still there.

There were a couple more incidents that displayed their insensitivity and poor attitude towards customers, but my point here is that this really isnt the place to be at if you are looking to enjoy yourselves. You are better off somewhere else than being subjected to pressure tactics to get your a** out the moment you stop ordering or close the bill.

27 Aug 2011 • 4 reviews • 0 follower

excellent band

I'd heard good things about the resident band at Highlander, so went there on a Friday night with a few friends. The band had already started when we got there and the place was really jumping. The lead singer was an attractive lady with a wonderfully husky singing voice. She belted out New York State of Mind, and I have to say, it was one of the best covers I've ever heard.

We ordered quite few drinks and stayed for both their sets.

The atmosphere was excellent and, for a busy place, the service was surprisingly fast, efficient and friendly. Of course, the razor short mini-kilts on the female servers was also an added bonus! :)

04 May 2011 • 1 review • 0 follower

Avoid going to Highlander by all means!!!!

Message:My feedback to their management "I went highlander with my colleague yesterday and has a very bad experience. Service was very bad. Service staffs were taking turns to ask every five mins if we want another drink when we were chatting and glass still half filled with wine. After ordering 4 drinks for the two of us, the servers kept coming to chase us away by blowing away the fire on the candle, asking us to foot the bill every few mins. We were very angry. Tot its a place to chill. Has never encountered something like that. Terrible experience. Please do something about it." Dun waste your money there and get pissed!!!!
29 Apr 2011 • 1 review • 0 follower

Terrible service. Shocking experience.

Worst experience in 10 years in Singapore. Spent $250 across 3 people. Asked for a glass of tap water. Was told it was against policy to give tap water. Asked for the manager. She came - Kimberly- she reiterated that it was company policy not to give water, regardless of spend. Cannot believe this is legal is Singapore. Last time I will come here. Not about the money. All about the principle. Poor, poor experience. Avoid this place.