02 Oct 2008 • 219 reviews • 16 followers
A very cold and overpriced 5-star hotel lounge. Was hungry and odered the ham and cheese sandwich, and the staff asked if i wanted white or brown bread. I said brown.
The sandwich came with white bread, toasted. I asked the staff over and asked her again, and she insisted it is brown bread. She even told me "I asked the chef to make brown bread!", so yup. I tried asking a more senior staff, and to my surprise she said its brown bread too. I decided to give up. Toasting white bread doesn't make it brown!!!!!!!!!! (well, it BROWNS the bread..but still....)
Served your regular salted peanuts with drinks, so not impressed. For a less accessible location than most 5-star hotels, they should really buck up. I will be going back to Keyaki.