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0%59%100%17 votes

Tien Court (天厨)

3.1

Eatability rating

17 reviews

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AsianCantoneseChineseSichuan
Address: 2F, Copthorne King's, 403 Havelock Road, 169632
Be charmed by Celebrity Master Chef Ho Tien Tsai’s Chinese culinary creations.

Daily: 12:00 - 14:30

Daily: 18:30 - 22:30

+65 63183193
$59 based on 17 submissions
Dinner (8 votes), Children/Family (6 votes), Large Groups/Gathering (6 votes)

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4

Weekend Family Lunch - respectable standards with prompt service.

The front-of-house staff at Tien Court were always smiley and polite while attending to our table. Hubby called for staff several times for subsequent food orders and they were always patient and obliging. When the garoupa dish came, I asked a manager (I think he is a manager, he was wearing a jacket) what fish it was and he told me within 5 seconds haha. Good job I wasn’t trying to test him ok, I wanted to know what fish I was feeding to Am! The aunties who are clearing our plates were also very prompt. They also helped us change our dirty personal plates Overall service was wonderful, and it played a huge part in making this lunch one of the best family lunches I’ve ever been to! Food-wise, none of us complained abt any dish at all (except the fried rice which was abit oily for both mums) and we were so satisfied and fat after lunch

For full review and food pics, please go to http://wendylimwendy.wordpress.com/2014/03/01/tien-court-restaurant-at-copthorne-kings-hotel-singapore/ - CHEERS!

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Latest Community Reviews:
• 26 Apr 2014 • 1 review • 0 follower

Bad Service, outrageous booking procedure

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Worst place to consider for dining, even before going to that place physically. Tried to make a booking for 6 pax, and the service staff on phone requested us to make FULL payment as deposit before they will confirm booking. As we were unable to physically going down to pay, we called back and they mentioned that we can sign an authorization form. After signing the form, they called back again and requested us to provide a photocopy of both front and back of the credit card to be charged. And they keep repeatedly calling us and pester us to provide the copies else they will void out booking. From the understanding, a merchant can charge a card by providing the credit card number and having the authorization from the customer. One wonder's why and what they can do with all your credit card details. In summary, avoid this restaurant or refrain from using your card when making payment. 1) Poor, cocky attitude by staff on phone. ( for only a booking of 6 pax, not 60 pax) 2) Full payment for deposit required when making a booking. 3) Asking for authorization form from customer and also photocopy of front and back of credit card. 4) Terrible customer service.
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• 10 Mar 2014 • 55 reviews • 16 followers

Weekend Family Lunch - respectable standards with prompt service.

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
The front-of-house staff at Tien Court were always smiley and polite while attending to our table. Hubby called for staff several times for subsequent food orders and they were always patient and obliging. When the garoupa dish came, I asked a manager (I think he is a manager, he was wearing a jacket) what fish it was and he told me within 5 seconds haha. Good job I wasn’t trying to test him ok, I wanted to know what fish I was feeding to Am! The aunties who are clearing our plates were also very prompt. They also helped us change our dirty personal plates Overall service was wonderful, and it played a huge part in making this lunch one of the best family lunches I’ve ever been to! Food-wise, none of us complained abt any dish at all (except the fried rice which was abit oily for both mums) and we were so satisfied and fat after lunch

For full review and food pics, please go to http://wendylimwendy.wordpress.com/2014/03/01/tien-court-restaurant-at-copthorne-kings-hotel-singapore/ - CHEERS!
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• 07 Jul 2013 • 19 reviews • 0 follower

Lousy Service, Unfriendly Menu and Average Food

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This was my first and last visit to this restaurant. The couple of things that upsets me were:
1) Service: My family went into the restaurant in 2 batches. I happened to be the 2nd batch of the people who sat on the table. For minutes no one came to our table to ask for our drink orders. I think the service of coffee shops are better than the restaurant in tis case. It took a while before I got the attention the waitress who came to take our orders for food and drinks. While waiting for food to come, we filled our own cups of tea but when the warm water in our glasses finished, no one notice or bothered until I got their attention again. For a while I was confused. Am I in a high class fine dining restaurant or some Chinese eatery along the streets. The service and the theme do not go in line at all.

2) Menu: Many of the dishes were charged at individual portions. I can understand the fine dining theme that they were trying to set but surely they can keep a separate menu for families who are happier to see big dishes of food of the table?

3) Food: Ordered steam cod fish. The cod fish was bland. The roast duck was hard and not well seasoned. The only thing nice was shark fish soup which was thick fish broth with top shell and sea cucumber. The toufu and veg was bland. I am normally someone who do not like food with heavy seasonings but tasteless was altogether another matter.


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