Information

Address
#02-68/69, Square 2, 10 Sinaran Drive, 307506
Asian, Japanese
+65 63796636

Mon - Fri: 11:00 - 22:00

$20 based on 26 submissions
Lunch (6 votes), After Work (5 votes), Dinner (4 votes) ...

Tonkotsu Kazan originates from Osaka, Japan, and where they come from, they are sincere about bringing you the most original tastes of food that enriches your body. Tonkotsu Kazan are known for their tonkotsu broth and original noodles, served with a dash of their personal style.

What others are eating here

Hot Stone Fried Rice
Hot Stone Fried Rice
Curry Kazen Ramen
Curry Kazen Ramen
Soup Bases
Soup Bases
Chilled Sliced Cucumbers
Chilled Sliced Cucumbers
Funnel Cover
Funnel Cover
  • Ramen kazan 4 votes
  • Gyoza 2 votes
  • Hot Stone Curry Fried Rice 1 vote
  • Karaage 1 vote
  • Shoyu Ramen 1 vote

Latest Review for Tonkotsu Kazan

Overall RatingBased on 19 reviews
Food/Drink3.3
Value3.1
Ambience2.3
Service2.5
Most helpful review:

Good food without the service to match :(

Food/Drink 4 | Value 4 | Ambience 1 | Service 1
Total Reviews: 30

I have been on a ramen frenzy of late, so decided to chk out Kazan as it is nearest to home amongst all the options.

Upon reaching around 8pm, there was a slight queue in front of us but we didnt have to wait long. We ordered 1 original broth ramen & 1 spicy broth ramen, both with eggs. Thinking it is only 1 egg per bowl of ramen, I asked to add another egg each as bf & I love ramen eggs. This was retorted by the waitress in a very loud voice "Huh?! 2 and a half eggs each ah?!" I proceeded to clarify with her how many eggs the ramen originally comes with, again she retorted in a loud voice " Aiyah you cannot order like that. You will confuse me!" It was my first visit, how was I suppose to know? What couldn't she have explained to me properly?

Subsequently, I saw her giving faces the moment she turned her back to other customers' request, such as changing seats. I know its peak hour, I know you are busy, I know customers can be demanding or troublesome but giving a face like that is so booboo in the f&b & service retail industry

Our ramen arrived in proper order, and I have to say I do like the taste of it. Broth was flavourful, noodles springy & eggs were soft & yummy. The pork however was too tough. Halfway through eating, the wait staff & kitchen staff started talking & laughing very loudly amongst themselves, which was totally irritating for our dining experience considering the small place is already noisy enough.

I will probably try the bigger outlet at Liang Court next, as despite the good food I really dont want to see the staff at Novena again in case they ruin my dining experience again.

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The management of Tonkotsu Kazan responded to this review:
02 Apr 2014
Dear darprincess, We are sorry for the unpleasant experience you had. We take this feedback very seriously and since this incident, have synced service standards and reviews from customers more seamlessly with our internal appraisal system to foster the a stronger service culture. We hope that you will experience the change if you do return to the Novena outlet. Our chashu has also been improved to maintain a consistent softness and good taste. Hope you could try it soon :) of course, we also welcome you with open arms at our sister outlet, Liang Court, where soup and noodles are prepared in store daily :) thank you for supporting us! Have a great day!!! Best regards, Tonkotsu Kazan

More hits then misses

Food/Drink 4 | Value 3 | Ambience 3 | Service 4
Total Reviews: 436

We had the sliced chilled cucumbers to start and essentially very flavoured cucumbers in chicken rice sauce. Haha... I know it's simple but it's nice! The Gyoza was nice too. Nicely seared on the outside. Pork fillings is not porky so that's good. We (a party of 4) had a range of KAZAN Ramen and I personally had the curry ramen which I thought was good especially if you like curry. My friends has the seafood one which I really like the soup base because the soup base is light and flavourful. My other friend had this miso base one which she complained it's like homemade instant noodle. Haha... I tried her soup which I thought was honestly not bad. I enjoyed how they 'cook' my ramen! They serve my ramen in a hot stone bowl and they pour the soup base in it and it will sizzle and boil. They then cover the stone bowl with this funnel thingie to cook it more. I would have come back for more.

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its been a while

Total Reviews: 134

service is good with plain water served, no hard selling of other menu items. tried the kazan soyu, satisfied the ramen craving.

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