Mon - Fri: 11:00 - 22:00
Tonkotsu Kazan originates from Osaka, Japan, and where they come from, they are sincere about bringing you the most original tastes of food that enriches your body. Tonkotsu Kazan are known for their tonkotsu broth and original noodles, served with a dash of their personal style.
I have been on a ramen frenzy of late, so decided to chk out Kazan as it is nearest to home amongst all the options.
Upon reaching around 8pm, there was a slight queue in front of us but we didnt have to wait long. We ordered 1 original broth ramen & 1 spicy broth ramen, both with eggs. Thinking it is only 1 egg per bowl of ramen, I asked to add another egg each as bf & I love ramen eggs. This was retorted by the waitress in a very loud voice "Huh?! 2 and a half eggs each ah?!" I proceeded to clarify with her how many eggs the ramen originally comes with, again she retorted in a loud voice " Aiyah you cannot order like that. You will confuse me!" It was my first visit, how was I suppose to know? What couldn't she have explained to me properly?
Subsequently, I saw her giving faces the moment she turned her back to other customers' request, such as changing seats. I know its peak hour, I know you are busy, I know customers can be demanding or troublesome but giving a face like that is so booboo in the f&b & service retail industry
Our ramen arrived in proper order, and I have to say I do like the taste of it. Broth was flavourful, noodles springy & eggs were soft & yummy. The pork however was too tough. Halfway through eating, the wait staff & kitchen staff started talking & laughing very loudly amongst themselves, which was totally irritating for our dining experience considering the small place is already noisy enough.
I will probably try the bigger outlet at Liang Court next, as despite the good food I really dont want to see the staff at Novena again in case they ruin my dining experience again.
We had the sliced chilled cucumbers to start and essentially very flavoured cucumbers in chicken rice sauce. Haha... I know it's simple but it's nice! The Gyoza was nice too. Nicely seared on the outside. Pork fillings is not porky so that's good. We (a party of 4) had a range of KAZAN Ramen and I personally had the curry ramen which I thought was good especially if you like curry. My friends has the seafood one which I really like the soup base because the soup base is light and flavourful. My other friend had this miso base one which she complained it's like homemade instant noodle. Haha... I tried her soup which I thought was honestly not bad. I enjoyed how they 'cook' my ramen! They serve my ramen in a hot stone bowl and they pour the soup base in it and it will sizzle and boil. They then cover the stone bowl with this funnel thingie to cook it more. I would have come back for more.