We had our steam crab in hua tiao sauce. It was half of a small crab. We waited for almost 30 mins for the crab supposedly to be served in the other way. Finally the crab came. But hold on. There was no crab in the dish. There was only supposedly crab roe with vermicelli when we clarified with the manager. But isn't crab roe supposed to be clumpy orangey looking. What was served looked more like the normal "egg flower" in soup. So that was it. No crab at all in the braised version.. Only plain vemicille and the egg, not roe. We were expecting some crab in the second half of the serving style also.
The manager claimed that to them roe is one of the ways of cooking.And only gave standard reply that she would give this feedback to management. Nothing else was done by the manager for service recovery.Reflects how much they value their customers
It was a terrible dining experience
We felt so cheated. 2 ways means the meat cooked 2 styles. So does it mean if we order a fish cooked 2 ways, I would have fish meat in one. And only fish skin or bare fish bones in the other??
This was outright deception! We wanted to order desserts but with that, we settled the bill and went for desserts at another venue.
Tung Lok will be banned from our list of eating places.
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