The4th Saint •
19 Apr 2008 • 2 reviews • 0 follower
Well, I went to this outlet with my family of 15 pax and ordered heaps of dishes and many big bowls of soups.
I have to say that the soup is quite tasty and this is exactly the reason why I would ask for more soup. They filled up the bowl halfway for the refill.
As I see that some of my family members wanted more, I ordered another big bowl of turtle soup and at the same time ask for a refill of the soup.
The boss (quite old, quite short) then said angrily that just now we already asked for a refill.
Immediately I retorted that since the soup can be only refill once, then this is the one and only time that I'm here as well.
Upon hearing this, the daughter came out and apologised. Well, for one, it's too late. What's done cannot be undone.
To me, I have a high expectation of service.
For those who are reading this comment, a 'secret' here is that there a few more turtle soup outlets that are serving similar good tasting soups with no hesitation when ask for more refills, and the operators/owners of these outlets are related to Turtle House.
So, if I were you, I would go somewhere else with the same good taste and better service.