Turtle House Seafood Restaurant dates back to the pre-world war 2 era as a pushcart stall at Chinatown. The restaurant now offers not only turtle soup, but also a variety of home-cooked dishes as well.
The picture on the right is not valid now, it has shifted to geylang merged with Punggol seafood restaurant. I still prefer the old turtle house seafood less complicated. Now they are more complicated with many waitors. One fat local chinese male waitor is very annoying. Rude indirectly in a way and very kapoh. Making the whole meal very very discomfortable. I dont recommend it any more. shdnt have merged with Punggol. Waitor is not professional and sick! These days some waitors have low EQ. Food is one thing, Service is also as important. DONT GO THERE if you want a peaceful meal.
Well, I went to this outlet with my family of 15 pax and ordered heaps of dishes and many big bowls of soups.
I have to say that the soup is quite tasty and this is exactly the reason why I would ask for more soup. They filled up the bowl halfway for the refill.
As I see that some of my family members wanted more, I ordered another big bowl of turtle soup and at the same time ask for a refill of the soup.
The boss (quite old, quite short) then said angrily that just now we already asked for a refill.
Immediately I retorted that since the soup can be only refill once, then this is the one and only time that I'm here as well.
Upon hearing this, the daughter came out and apologised. Well, for one, it's too late. What's done cannot be undone.
To me, I have a high expectation of service.
For those who are reading this comment, a 'secret' here is that there a few more turtle soup outlets that are serving similar good tasting soups with no hesitation when ask for more refills, and the operators/owners of these outlets are related to Turtle House.
So, if I were you, I would go somewhere else with the same good taste and better service.
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