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TWG Tea Salon & Boutique (ION Orchard)

3.4

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42 reviews

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This fine luxury tea brand offers over 800 of the world greatest single estate teas and exclusive blends. Shoppers can enjoy a cuppa at the store's intimate tea salon where breakfast, lunch, afternoon tea and dinner selections are served.

Daily: 10:00 - 22:00

+65 67351837
$28 based on 57 submissions
High Tea (26 votes), Chillout (17 votes), Lunch (12 votes)
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SyLvIa916
4

nice food~

always love their macarons but its the 1st time i ate at the boutique... quite nice food, will love to try out other food in the menu...

The HGW community like this place for...

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Latest Community Reviews:
27 Mar 2015 • 3 reviews • 0 follower

Sneaky Add On Cost (No sharing of tea/ non refillable)

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According to the website, the year 1837 is to celebrate when the island became a trading post for teas, spices and fine epicurean products. The brand was only established in 2008. Kind of misleading people to think that it has a long history and branding. 

Anyway, that aside, it was my first visit to this tea salon. But this will definitely be my last if I have the choice to choose a location to catch up over overpriced tea. 

The ambience was alright, nice, bright and elegant looking. But the tables were set a bit too close for comfort. You will probably be able to join in the conversation the next table is having. The glass wall makes it seem like a giant fish bowl and keeps the noise inside. 

So we picked the hi-tea set that comes with tea, canapes and petit four. They are famous for their tea. With a range of about 800 over types. So we asked for recommendation. The service staff rattled on, "do you like white, black, blue, green, red or floral tea?" we said we'd like floral. then he went on, but we were already lost by the variety. He brought 2 tins to let us smell before deciding. We did mention that we wanted to share one set and when the staff repeated our order, everything seemed normal. Then he came back to say that as our selection is considered a premium range and have to top up around $6 for it. We agreed and the food was served, together with 2 pots of tea.
The food was normal, nothing great or worth mentioning as nothing really stood out.

When the bill came, the top up for the premium tea was $9.50. The extra pot of tea was charge at $20.50 ($11+$9.50 premium). To me, I was prepared to pay that $6 for the premium tea, but definitely not an extra $24++. Apparently there is a no sharing of tea policy that the staff didn't communicate to us and we only found out about it at the end of the meal.

Oh, the tea, it is non refillable. They steep the tea, fill it in the pot and that's it. I've gone to other places to have tea, all of which are refillable and less pricey. 

Should have read reviews before going, if I had known, I would rather spend my money in other places that serve tea with better food and no hidden cost. 
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23 Nov 2014 • 47 reviews • 7 followers

nice food~

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always love their macarons but its the 1st time i ate at the boutique... quite nice food, will love to try out other food in the menu...
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27 May 2014 • 11 reviews • 0 follower

All time favourite dessert

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Have you tried TWG's macarons? If you have not, you are missing out. My favourite is the lemon flavour which I could not remember the name. not to forget their tea is very soothing after a heavy meal. The must order is the Singapore Surprise slice of cake. For me, I was in cloud 9 when I tried that. No doubt will def recommend to friends.
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16 Feb 2014 • 1 review • 0 follower

Misleading company

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Terrible service. Lousy tea. Worst macaroon ever.

I could not understand how it last more 100 years. Went back checking and found out it open in 2008 only. The name is faked and misleading. Terrible.
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09 Feb 2014 • 418 reviews • 7 followers

TWG Experience

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I love TWG since my first visit, and still do. I just cannot stop visiting them for the impeccable service, luxurious ambience complete with pretty decor, classy tableware and soothing music, and also the delectable food. And of course, the wide variety of good tea.

Whether one is enjoying tea sandwiches there, indulging in sweet pastries or having main courses, it is always a pleasure as the quality remains superior. I also love their hot teas served in nice pot jackets, or sometimes the Pink Beauty - watermelon juice with tea.

For more details and photos, do visit:
http://thearcticstar.blogspot.sg/2013/11/twg-tea-company.html
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