Address

155 Thomson Road
Goldhill Shopping Centre

Tel: +65 6254 6629

Opening hours

Sun–Thu
12noon – 11pm
Fri, Sat & Eve of PH
12noon – 12am
6.8
 
Ambience/Setting
6.5
Food & Beverage
7
Value
6.3
Service
7.4

Based on 56 reviews

Would you return to this place?
    Definitely 63%     Probably 14%
    Not Sure 7%     Probably not 9%
    Definitely not 7%
Based on 56 reviews

Specialities

No reviewer input yet.

Featured Reviews

from 56 reviews
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  1. SCdreamer

    First reviewed by  SCdreamer

    "chill out and relax"
  1. udderly overrated

    Jun 14, 2009
    How many times have we read the papers or a magazine about the newest food joint and been disappointed to find that the hype overshadows the actual food? Unfortunately Udders is just another culinary casualty.

    I read the Sunday Times today and came across the article about Udders. 2 new shops opening, franchising opportunities on the horizon... good signs of potential. I was extremely excited because I heard some of my office people mention a new ice cream place here.

    So off I went today with girlfriend and mom in tow, keeping my excitement in check to be completely objective. The atompshere was nice. Casual and relaxed. If a little crowded. The chalkboard listing their 101 flavors showed some promise that this would be a good experience. But I was truly disappointed.

    First of all I didn't appreciate the fact that their ice cream cabinets were messy and didn't look clean. Ok. But nevertheless the exciting ice cream flavors could surely make up for it. I was wrong.

    I had the Vanilla bean ice cream and it was extremely flat. It almost tasted like there was no milk or cream in it, except for alot of thickener or some sort of emulsifier. If you've tasted Haagen Daaz you'll know the difference. This didn't taste like premium ice cream.

    So I gave the Bailey's ice cream a try and the alcohol was a good surprise. However it had the same watery taste with that emulsifier type consistency. It must be their mix or something because the other flavors that my mom and girlfriend tried tasted the same.

    I'll be honest to say I couldn't finish a cup. I really tried to like their ice cream (I love Bailey's) but I felt that it falls short of its peers like Tom's, Daily Scoop and Island Creamery. It's hard to mess up an ice cream but this was pretty unacceptable.

    I think with their boss so aggressively pushing for expansion they do need to put a little more TLC in their ice cream before considering taking over the island.

    I'm kinda disappointed but hoping they'll pull up their socks.
      5.9
      Ambience
      8.1
      Food & Bev.
      4.4
      Value
      2.9
      Service
      8.1
      Would You Return?
      Definitely Not
      Helpful Review?

      0
    • Overrated and disappointing

      Sep 29, 2009
      I read quite a lot of rave reviews about this place as well as many other bad reviews slamming it. This made my first visit there several nights ago with some friends worth it and pretty interesting as it was the first time all of us were having it.

      But I shall give you our conclusion first: I think Udders is definitely overrated. The ice cream is not as awesome as many people make it out to be. (We are still wondering why there is even so much hype and event tie-ups from certain famous food bloggers?!?! Is there something about such endorsements we foodies should know about??)

      Anyways, here are some of the reasons why Udders is overrated and disappointing:

      - Only a few of the flavours are above average, such as the Orange Choc, and particularly those at the Connoirsseur range. Flavours in the cheaper Premium and Classic ranges are no match for really premium ice cream like Haagen Dazs

      - Two of the flattest ice creams are Vanilla and Earl Grey. They lacked intensity and cannot match up to the alcoholic flavours. You can forget about eating them with the Connoirsseur range ice cream. They will taste like nothing

      - Is the price for Connoirsseur range really justifiable? I think the idea that the most expensive ice cream is the best is simply due to the fact that the cheaper flavours really lack the richness and intensity in comparison. Also, alcohol might be expensive, but not THAT expensive...

      - Anyone noticed how all the ice creams and even the sorbet taste chewy? I think many people do. Some people like it but I think many others pay to eat stuff like Haagen Dazs because they want ice cream that is NOT chewy... That factor really determines quality

      So is there any saving grace? Yes there is... Udders alcoholic flavours are definitely unique. But it is unique for as long as other local ice cream parlours are not jumping on the bandwagon and making their own super alcoholic flavours.

      They might just beat Udders at their own game.
      I also recommend this place for

      Type of meal:Supper/Night Dining, Take away
      Atmosphere:People Watching

        3.1
        Ambience
        4
        Food & Bev.
        2.5
        Value
        2
        Service
        4
        Spent about
        S$6 / pax
        Would You Return?
        Definitely Not
        Helpful Review?

        2
        1. avatar

          The Management said on 11 Oct 2009

          Hi Victor,

          Many thanks on your detailed feedback.

          You are right, when the Vanilla and Earl Grey are eaten together with some of the alcohol flavours, the former will end up quite flat.

          This is because some of our alcohol flavours are so strong (especially the Rum), that anything you eat after that gets over-powered. This is the reason why I've asked my staff to let customers taste the Rum Rum Raisin, the Whiskey Java Choc and the Durians last during the sampling. If the staff had failed to do so, and it affected your experience at Udders, it is my error and I apologise.

          We have quite a different design philosophy for ice cream compared to Haagen Daaz:
          1. We make low sugar and less sweet flavours.
          2. We put less cream.
          3. We put more alcohol.

          I will look into your comment about the ice cream being chewy. JPoon and lesorciere also mentioned something similar so I'll make this a high priority.

          As I've mentioned before, I'll do whatever I can to improve.

          Do be patient with us - we are not a finished product, but a work in progress : )

          David Yim
          Udders Ice Cream


      • thumbs down

        Oct 24, 2009
        went to this ice-cream place with my classmates around 8pm. despite the availability of seats inside, we chose to sit outside because it was outrageously hot and stuffy despite 2 ceiling fans and air-conditioner units. the crew were courteous and friendly, but one thing I found a turn-off was the "HI WELCOME" shouted from the counter the moment we entered the shop. Sounded like some cheap giordano gimmick, or it's just me. I mean I've been to Jap restaurants where the waitresses/waiters greet us, but it's upclose and personal, making it more genuine. Guess this should be some marketing gimmick by their boss.

        sampled a few ice-cream flavours, snickers bars honeycomb vanilla and rum rum raisin which tasted so-so. price was rather steep, $5.40 for both of these, but didn't bother much since it was just a try-out. the music played was rather bad, having poor mixes of english songs and even JAP omg!!!

        to end off, this branch at golhill had poor ambience and only so-so ice cream. no much of a big hoo-hah despite several newspaper articles being displayed prominently at the front. i would choose a Ben n Jerry's or Island Creamery anything over this to dine, give the better ambience and more competitive prices. i
          4.9
          Ambience
          2
          Food & Bev.
          5
          Value
          4
          Service
          8.5
          Would You Return?
          Probably Not
          Helpful Review?

          4
        1. Mao Shan Wang + Awesomely Chocolate = Ultimate Fall-Sick Combination

          Mar 18, 2010
          The title said it all! These 2 flavours are ultimately 'heaty', they are likely to make one fall sick soon. Real soon! My cousins & I were debating what flavours to have and we had to give all the alcoholic ones a miss, coz my cousins do not fancy alcohols. In the end, we settled for the Mao Shan Wang & the Awesomely Chocolate, which one of them commented it as a 2nd ultimate combination!! WHY??? Awesomely Chocolate was on the bitter side, while the Mao Shan Wang was on the sweet side, hence, he felt that he was actually eating durians on their own!! Yeah, he liked it!! =) And in my opinion, the Awesomely Chocolate is giving Reverso (from Island Creamery) and the Goodwood Park's Durian Feast a run for both their money. =) As a consumer, I'm not complaining! =D The service crew was really friendly, allowing us to sample different flavours before purchasing. He even recommended us to sample the Mao Shan Wang last, as it has the strongest taste of all. And he even answered my 'mountain turtle' question on the flavours on the blackboard!! Opps!! It's a pity that there is no Udders anywhere near Clementi (unless one travels to Toh Tuck area), but when the opportunity arises, I'll be back to consume a scoop of Amaretto Black!! =)
          Must Tries

          Mao Shan Wang, Amaretto Black, Awesomely Chocolate

            6
            Ambience
            na
            Food & Bev.
            7
            Value
            6
            Service
            7
            Spent about
            S$2 / pax
            Would You Return?
            Definitely
            Helpful Review?

            0
          • Where I discuss cow porn and hot choc.

            Jan 16, 2010
            You get the choc chips and the steamed milk separately (and marshmallows), and mix em' up yourself. You then get a lovely creamy and rich syrup that trickles down your throat like flying saucers don't.

            I also like their alcohol-based ice creams, they don't stinge on the booze (but not enough that you get beer goggles), and still manage to not overwhelm the experience. I recommend their amaretto and rum and raisin flavours.

            Decor-wise, I am made to feel a wee bit old given that they have a bit of that cutesy teenie vibe, but I like the blackboard where you can suggest flavours for them to experiment with. Unfortunately, they must practise censorship, since I don't see any really interesting suggestions (sambal kangkong, "sup torpedo" or cantonese "three egg congee" flavours are surely worth a shot).

            Ice cream parlours are like the shoddy girlfriends of this acquaintance of mine - they come and go - but I think Udders has got something going on for it.
            I also recommend this place for

            Atmosphere:Vibrant/Noisy

              8
              Ambience
              5
              Food & Bev.
              7
              Value
              7
              Service
              7
              Would You Return?
              Definitely
              Helpful Review?

              1
            • Not as good as the sky high reviews in newspapers etc

              Jan 13, 2010
              I bought 3 scoops home to have my sister and I try out- orange dark chocolate, D 24 and mars/snickers. The serving size is extremely small, in relation to the price. Do not mix D 24 with the dark chocolate. I had a mild case of hives- durians and alcohol do not go well!

              As I got on the bus and reached home in about 20 minutes, the dark chocolate ice cream had melted and turned into ice cream soup, in which I had to put it in the freezer for awhile. Must have been the alcohol. I suggest using more chocolate and increasing the portion size, or changing around the ingredients to prevent instant melting.

              D 24 was too creamy and sweet. The mars/snickers ice cream sounds like a recipe for diabetes. Way, way, way, sweet. It's not the best thing to mix 2 types of chocolate into 1 for an ice cream flavor.

              The store had only 6 customers in total but the music (annoying pop Miley Cyrus and Keisha's Tick Tock) songs were being blasted and the staff had to make me repeat my order,as one of them confused my D 24 for Earl Grey. Something could have been done about the sound system.
              Must Tries

              orange dark chocolate

              I also recommend this place for

              Type of meal:Supper/Night Dining, Take away
              Occasion:Large Groups/Gathering, Children/Family
              Atmosphere:Vibrant/Noisy

                5
                Ambience
                4
                Food & Bev.
                5
                Value
                4
                Service
                4
                Spent about
                S$6 / pax
                Would You Return?
                Not Sure
                Helpful Review?

                0
              • Yummy!!

                Dec 27, 2009
                ohh the service here is really great (:
                the novena crew is better compared to their other outlets.
                I also recommend this place for

                Type of meal:Hi Tea
                Occasion:Chillout

                  7
                  Ambience
                  6
                  Food & Bev.
                  7
                  Value
                  4
                  Service
                  10
                  Spent about
                  S$6 / pax
                  Would You Return?
                  Probably
                  Helpful Review?

                  0
                • Sweet Indulgence

                  Dec 27, 2009
                  The freshly baked buttery waffle topped with our beloved pistachio and strawberry fields ice-cream, it was simply divine. Even our little sister prefers strawberry fields over her lychee martini and king mao shan wang!
                  A sweet treat for such a wonderful sunday outing.

                  Visit http://simplyangeline.blogspot.com/2009/12/sweet-indulgence-ii-udders.html for full write-up and other reviews!
                  I also recommend this place for

                  Occasion:Large Groups/Gathering, Children/Family

                  1 Review Photos
                  7
                  Ambience
                  6
                  Food & Bev.
                  7
                  Value
                  6
                  Service
                  6
                  Would You Return?
                  Probably
                  Helpful Review?

                  2
                • Second time: better now

                  Dec 25, 2009
                  This is my second trip to U.d.d.e.r.s Ice Cream which I can see from my condo window. The first time I visited I wasn't so impressed - a lot of focus on different flavors and variety but I didn't feel the quality was there.

                  This time I think there is improvement in the taste. My daughter had Chocolate Marshmallow and I had Black Amaretto. Both were flavorful but this time I felt they had a better creaminess/high fat content that made the texture on the tongue and aftertaste better. I'll revisit again in the future.

                  Service is fair, nothing special. They quickly offered tastes though we requested none (and actually didn't want any) which was OK, but it did feel they were going through a program and not paying attention to us. There were a bunch of crowded tables and it feels as though they are trying to cram a lot of seats in and sacrificing any atmosphere in the shop. I'd recommend walking out with your ice cream.

                  Anyhow, much better taste than opening day and if you like a carnival of flavors this is a good shop to go to.
                  I also recommend this place for

                  Atmosphere:Vibrant/Noisy

                    6
                    Ambience
                    2
                    Food & Bev.
                    6
                    Value
                    7
                    Service
                    5
                    Spent about
                    S$4 / pax
                    Would You Return?
                    Probably
                    Helpful Review?

                    0
                  • Udders at Goldhill

                    Dec 11, 2009
                    afew days ago, i went to Udders to eat ice cream with colleagues, and the service there was quite okay i guess.
                    i was served by Bryan and even though i was abit difficult at some point, he was still patient with me. Thumbs up to him!
                    overall, the ice cream was good and i had an incredible time there.
                    Thanks UDDERS!
                    I also recommend this place for

                    Occasion:After Work, Chillout

                      7
                      Ambience
                      9
                      Food & Bev.
                      9
                      Value
                      7
                      Service
                      8
                      Would You Return?
                      Definitely
                      Helpful Review?

                      3
                      1. Victor Chiang said on 17 Mar 2010 17:10

                        how come this review sound so fake?
                    • Udders Redux

                      Nov 28, 2009
                      Decided to bring my mum and daughter to Udders after swimming lessons at Farrer. This is my second try.

                      My mum had the Mao Shan Wan, my daughter had the strawberry and I had the Snickers again.

                      First thing is, the ice crystal problems has been solved unlike the first time. Saw the staff wiping the scoops dry...very good! I think the Snickers ice cream sweetness was more intense but I think still not sweet enough for me. I tried my daughter's strawberry and it was too sour. As for the Mao Shan Wan, the flavour was not strong enough.

                      I'm not sure but maybe it was the low butter milk fat content but I just do not find the ice cream here satisfying. My 70 year old mum said she preferred the ice cream at Island and B & J. And as for my 5 yr old daughter...she did not finish, which says alot.

                      Maybe I should try the waffle which everyone seems to be eating... I was hoping for better but sadly Udders did not satisfy again.

                      They should do something about the annoying sound coming out from the Acoustic Energy satellite speakers. It is not powerful enough for the place and the sound is jarring..not so much the choice of songs but the quality of sound.
                        4.1
                        Ambience
                        3.4
                        Food & Bev.
                        3.1
                        Value
                        7
                        Service
                        3
                        Spent about
                        S$4 / pax
                        Would You Return?
                        Probably Not
                        Helpful Review?

                        2
                        1. avatar

                          The Management said on 8 Jan 2010

                          Hi Fatbaba,

                          Many thanks for your feedback. Yes, our ice cream is quite different from Haazen Daaz and B & J. It is less sweet, and for most of the flavours, slightly less creamy. It's purposely designed that way for customers who want something different compared to the sweeter and creamier offering at HD and B&J. As for the strawberries, the slight sourness comes from the fresh strawberries that we use.

                          I'm sorry that our design philosophy for ice cream is not to your taste. I sincerely appreciate that you have given us a second chance.

                          With regards to the speakers, perhaps you can make some recommendations on what speakers to get? I was under the impression that the AE speakers was one of the best options for that price. My email is david@udders.com.sg. Appreciate your help.
                      • Interesting Flavours

                        Nov 24, 2009
                        Finally paid a visit on last Saturday after several recommendations from some frens.

                        I think we ordered like 5-7 flavours, cant really rem wat we had only vaguely rem we ordered:

                        - Choya lime sorbet (7/10)
                        - Tira-miss-u (8/10)
                        - rum rasin (7/10)
                        - cookies and cream (9/10)
                        and some other soursop flavours.

                        I requested for my Choya sorbet and Tiramisu order to be served in separate bowls since they are of diff nature, but was turned down by one of the waiteress.
                        I requested another 2x again, and was rejected again.

                        At first I couldnt understand why cos she kept on repeating that it's a double scoop order and she CANNOT separate the 2 scoops.
                        On hindsight, we realised it was probably due to costings,cos if the 2 scoops were to be separated, I would have to pay for TWO SINGLE scoops.
                        Fine, but why can't she explain ?!
                        If she hv done that, I would hv paid for it.
                        Cos I was pretty disgusted towards the end.
                        Imagine some chocolaty ice cream and sorbet blend in together when they melted?! Yucks!
                        I would hv paid to separate them.
                        Besides, staff of an ice cream store shd hv basic knowledge of wat flavours can be/ cannot be mixed together right?

                        Point to note, they have plenty of staff ard at the counter, but none were attentive enough.
                        1 can be serving a customer (to taste the ice cream), another 2 can were standing there and waiting for customers to react first.

                        Seriously, I heart the flavours, but I am also a sucker for service eh.
                        Must Tries

                        choya sorbet

                        I also recommend this place for

                        Occasion:Large Groups/Gathering, Boys Night Out, Girls Night Out
                        Atmosphere:Vibrant/Noisy

                          7.1
                          Ambience
                          8
                          Food & Bev.
                          7
                          Value
                          7
                          Service
                          6.5
                          Spent about
                          S$8 / pax
                          Would You Return?
                          Not Sure
                          Helpful Review?

                          1
                          1. avatar

                            The Management said on 8 Jan 2010

                            Dear Fang,

                            Thanks very much of the feedback on the service. I will have a stern word with the staff and update my training manual to make sure it doesn't happen again.

                            David Yim
                            Udders Ice Cream
                        • thumbs down

                          Oct 24, 2009
                          went to this ice-cream place with my classmates around 8pm. despite the availability of seats inside, we chose to sit outside because it was outrageously hot and stuffy despite 2 ceiling fans and air-conditioner units. the crew were courteous and friendly, but one thing I found a turn-off was the "HI WELCOME" shouted from the counter the moment we entered the shop. Sounded like some cheap giordano gimmick, or it's just me. I mean I've been to Jap restaurants where the waitresses/waiters greet us, but it's upclose and personal, making it more genuine. Guess this should be some marketing gimmick by their boss.

                          sampled a few ice-cream flavours, snickers bars honeycomb vanilla and rum rum raisin which tasted so-so. price was rather steep, $5.40 for both of these, but didn't bother much since it was just a try-out. the music played was rather bad, having poor mixes of english songs and even JAP omg!!!

                          to end off, this branch at golhill had poor ambience and only so-so ice cream. no much of a big hoo-hah despite several newspaper articles being displayed prominently at the front. i would choose a Ben n Jerry's or Island Creamery anything over this to dine, give the better ambience and more competitive prices. i
                            4.9
                            Ambience
                            2
                            Food & Bev.
                            5
                            Value
                            4
                            Service
                            8.5
                            Would You Return?
                            Probably Not
                            Helpful Review?

                            4
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