I went there for a farewell lunch and the menu was pretty good. However, the waitress missed out one of the colleagues order when he specifically said the same as the other colleague. She even repeated the order and we heard that she mentioned 2 of the same. BUT after all our food was served, 30 mins later, his food didn't arrive. We made a complain and well, got ice-cream for all. The pasta which I orderd was great to my standard.

However, when I went for dinner. It was a total disappointment. Maybe I was the only unlucky soul there. The paper "hot" soup was NOT hot. After burning for like 15-20mins, I can still dip my finger in and it was COLD. End up had to call the waiter to get them to "cook" it as my beef was totally RAW. Then when it came back, it was overly cooked.

My cousin ordered his pork on hotplate but everything that came was mainly FATS. It was totally disappointing.

However, the rest of the food was okay and service from the staffs (when they apologized to him on the pork) was okay. But the price you pay for dinner and the kind of food that comes out. It's definately NOT worth going! I was totally disappointed.

Went to Waraku at East Coast for dinner last night.

We ordered a pile of stuff for two. And also a Calpis ChuHi and a Coke Float.

The food was pretty good, what we enjoyed was the scallop in butter. It was really buttery and tasted really sinful.

The crab in miso soup was a disappointment. I guess crab isn't in season because the crab was kind of scrawny.

I think it is good if a big group goes and has reservations for their room which looks like it can accommodate up to about 16.

Not the best Japanese food but pretty good.

Was there last night for the Uni Shashimi and Cheesy Potato Hotplate thingy. The rest of the food was normal... just like any other Jap restaurant.

What I don't understand is why the staff have to shout everytime someone comes in, goes out, or makes an order? I know that some Jap restaurants greet customers when they come and go, but shout? And 5 people shouting at the same time?

I was sitting near the door and the shouting was so bad (as that's where customers come and go) that I requested to move further in.

The nice ambience in the restaurant was spoilt by all the noise. Aside from that, the staff's service was good. :)

I don't think staff at other Waraku outlets shout their greetings right? I've been to the one at Central, was quite a pleasant experience.

well, what should I say? Let me first say that not every item in the menu is good. Some are good but some r just food court standard kind of food, no good in other words.

The annoying thing is they sometimes, they combined the good and the bad ones in a set menu. And they priced these items attractively. I ordered gyu yanagawa wazen set (beef stew, udon soup, plain rice, pickle, potato salad, $16). Basically it's a stewed beef with egg in a sweet sauce.

It is no different from any gyu don (beef rice bowl) u can get from any food court. I expected more actually out of this dish. Potato salad is one the worst i've ever eaten. The kind of food that u will say no after the first bite. Pickle is normal. I tried friend's kaminabe (beef paper steamboat, $19). This one also bad. Strong beef taste that's all. The sooup isn't tasty at all. what a letdown.

Now the good part, the udon was tasty. Kelp broth base toped with fried tempura dough. It adds nice flavour and fragrance to the already good kelp broth. Yum!! Also Ordered tempura and soba the othe day. Both r nice. The chilled soba with the dipping sauce is good.

Tried peach and white truffle ice cream ($8 each). Both r nice. It's cheap? Lunch sets r cheap. The rests r normal price.

Went there at 6pm (forgetting that this was Father's Day weekend) and the place was fully booked - but they said "we are full but if you can vacate by 7pm, you can have a table".

So we ordered a "Chirashi Sushi and Udon" set and a miso ramen.

Both were quite decent and better than I expected from a "chain" restaurant.

Service - quick and OK, but I don't understand why the staff keep shouting to each other as if this was a Jap thing - it was way overdone (and I have had many a meal in all manners of restaurants in Japan in both cities and villages). That, IMO, spoilt the ambience and authenticity.

Value - well, I can get similar value at many of the Mohd Sultan joints and have better service and ambience.

Lunch sets look like great value though