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Wuhan Steamboat City (武汉火锅城)

1.7

Eatability rating

12 reviews

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Wuhan Steamboat City is a Chinese steamboat restaurant located at Central.

Daily: 11:00 - 23:00

+65 62255262
$26 based on 26 submissions
Buffet (3 votes)
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THEY HAVE MOVED!

The new location of WUHAN BBQ Steamboat is at:
93/95 Owen Road. SG218907.
Tel: 9857 1342.
Parking is plenty at the HDB car park..

Value for money buffet!!

The HGW community like this place for...

  • Try at your own risk1 vote
  • buffet1 vote
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Latest Community Reviews:
• 20 Jun 2013 • 1 review • 0 follower

1ST TIME BUT LAST TIME TOO

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It was our 4th anniversary, we were talking about where to go for dinner for only 2 of us, my hubby likes China hot-spicy hot pot/steamboat, we actually wanted to go Clarke Quay, can walk walk there after dinner, but I suddenly remembered the Auntie Lucy's advertisment on Channel 8, hence decided to have a try but did not check the review online. On the way, I checked the actual address and made a call to confirm where the shop is now. When we reached there, Owen road, a very quiet street, a few uncles were outside at the shop dringking tea, looks like food court type of feeling, and we were the first customer at the day, later 8 pax family came, that's all for that night. The conveyor belt is something fun but the food is just not OK, fresh meat only provided mutton and beef, no port belly, we did not satisfy the 3 kinds of soup too, pickle soup, tamato, hot-spicy, we did not even touch the tamato soup, the pickle sour soup can drink, hot-spicy (mala) is not too our taste at all, we had to add some chilli padi, chinese spice (hua jiao), plus some chilli paste, after cooking for a while, the soup taste bitter, I talked to the waitress lady, she says “不可能吧?not possible the soup become bitter‘, my husband then added some fish sauce, light soya sauce...the watermelon was even not fresh at all, the skin goes rotten, sigh...I definitely throw out even I happen to store watermelon until like that, we finished our dinner there, full but not satified. Good points, ambience is OK, black duck HUBEI ZHOU HEI YA is good, the chef cooked sour-sweet fish for us (3 tables only), beef/mutton were fresh but nothing else. Somemore we paid S$25 per pax plus 7% GST, plus 10% service charge, the most expensive HOT POT we eat ever, really a bad choce made by me. That is why I titled 1st and last time to go Wuhan Steamboat City. That is maybe why they moved out from the Central clarke quay to quiet Owen road. 
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• 29 Apr 2013 • 1 review • 0 follower

THEY HAVE MOVED!

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
The new location of WUHAN BBQ Steamboat is at:
93/95 Owen Road. SG218907.
Tel: 9857 1342.
Parking is plenty at the HDB car park..

Value for money buffet!!
Overall
Food/Drink
Value
Ambience
Service
• 17 Feb 2012 • 1 review • 0 follower

WORST dining experience!

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HIGHLY NOT RECOMMENDED. try at your own risk. service is extremely lousy. LADY BOSS is very rude and not customer oriented. she only cares about filling up seats in her restaurant, and neglects BASIC service.

our dining experience:

My bf and I decided to give it a try on valentine's day. we were being ushered in by the lady boss who seemed to be friendly, only to realise we've been conned by her smile. our evening was totally ruined by her.

we ordered spicy, chicken and tom yam soup base. after cooking some veg, golden mushrooms and beancurd skin in the tom yam soup and tasted it, we realised they have served the wrong soup (tomato instead of tom yam). we seeked assistance from the lady boss, she told us that it is impossible to change the soup after we have started cooking, and we should inform them immediately when they just served the soup, and she walked off. we were stunned by her reply. we are unable to differentiate as both soups are of the same color, that is also why the soup was served wrongly by their staff!

so we called her again and debated. it was stated on the order chit that we placed for tom yam. but she insisted we should request to change when they just served the soup, and walked off again.

we got frustrated. we called her for the 3rd time, demanding her to change our soup. she went to the kitchen, took some chilli padi and lemon grass in a bowl, threw into our soup and walked away without saying a word.

we called her again, expecting an explanation for her rude actions. she replied that by adding the spices is the way to cook tom yam soup. just like adding in chicken for chicken soup, fish for fish soup. by then we were too frustrated and lost our appetite. the lady boss did not apologise at all throughout the whole incident. instead we were blamed for not requesting to change the soup immediately and not being flexible to what's being served wrongly. in the end we paid $55 for a piece of cold fried chicken, few veg/mushroms, few mouthful of bland chicken soup and LOUSY SERVICE.

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