24 May, 2011
Ambience: Extremely poor. The restaurant is not air-conditioned and considering that it is fully enclosed with sealed windows, that is extremely hot. I feel that they have given up physical comfort for the sake of saving electricity.
Food: Poor. There are many low quality items, although even the acceptable items are pretty low-end. Frankly, you can get vastly superior items elsewhere. And it is not as if they are so good on the other aspects that you can readily overlook this. List of acceptable items in my view is paper chicken wings, century porridge, siew mai, prawn and meat dumpling in sauce, fried shrimp dumpling, double-boiled soup (1 serving only), fried chicken in thai sauce, prawn and mango fritters, Chinese herbal jelly (slightly bitter, more so than the norm) and lemongrass jelly. List of poor quality items is spring roll, steamed prawn dumpling, crystal mushroom dumpling, chilled mango pudding. List of extremely poor items (you will regret it like hell) is crispy sliver fish and soft shell crab (no crab, just shell effectively).
Value: Very poor. No air-con, food and service are so so. Some more not cheap.
Service: Poor. They were a bit abrupt in informing me that I may not be seated until 1500. But still I can accept this since they are not done with the non-buffet crowd. And in their defence, I arrived at 1435 (bus was early). Though the tone could be better. I am still paying money, you know. Just not so much. Don’t like that lah. They don’t refill water unless asked and the water is room temperature water, not ice water. Needing to keep an eye out for the carts of dim sum is a bit stressful since they prefer not to have you order from the menu.
Overall: Extremely poor. This is essentially a tourist trap. While it is not that terrible, if you are a local who knows the ground, you should avoid this place.