Now, I've always patronized the branch at Anchor Point and have always felt that the standard of food and service was pretty good. Therefore I made the mistake of having my dim sum cravings satisfied at the Jurong Point outlet.
First dish to arrive was the century egg porridge which was delicious, but everything went downhill after that. The siew mai together with the spare ribs had a strong porky smell which one would associate with the butchery at a wet market. The har gao and chicken feet were obviously reheated items from the fridge, tasteless with a rubbery texture. I've never tasted dim sum so bad in my entire life.
Refusing to ruin my appetite any much further, I requested for the waitress to remove the items from my table, at the same time mentioned that the items were not fresh. She gave me a bewildered look and after consulting with her lady manager, never returned to my table again. It was only when I settled the bill did the manager reappear and after mentioning that the items tasted stale, she casually brushed off my comments and remarked that it was not possible as 'they always managed to sell all their dim sum items on the same day'. I wonder how.
Well, I would never return to have dim sum at Zhou's Kitchen, and unless stale food appeals to you, I suggest you don't too.